FYI: yesterday, the reps asked Deca for a status update on the ad issue, the RBCs not resetting, and Lunis and Solis. We have not heard back yet. When we do, I’ll let everyone know and post about it here.
Post by singleimage on Mar 19, 2021 17:30:59 GMT -6
The ads are still OK in my park but sometimes I get one for a game that goes to the App Store then freezes DV. Some days are better than others but for the most part it’s a huge improvement from a week ago before the event started. It looks like getting rid of all the ads for everyone is turning out to be a bigger job than they thought. There’s a lot of games they still need to get to.
Post by grandpakenny on Mar 22, 2021 15:40:13 GMT -6
After returning from Ads which are displayed in ‘Portrait’ mode, DV comes back in ‘Stretchy Screen’. The only way to get it back to normal seems to be shutting down DV entirely. The Ads are for health care from SCL (the company who seems to be taking over all hospitals nationwide) and UCHEALTH (University of Colorado Health) 😝🤬
After returning from Ads which are displayed in ‘Portrait’ mode, DV comes back in ‘Stretchy Screen’. The only way to get it back to normal seems to be shutting down DV entirely. The Ads are for health care from SCL (the company who seems to be taking over all hospitals nationwide) and UCHEALTH (University of Colorado Health) 😝🤬
You do not need to close the game. A simple soft close will save a lot of time by not reloading your park, especially if your park is large and cumbersome. See below for more details:
Every ad I get does the stretchy thing but the last time I got that, I went to a notification out of DV and when I went back in, the stretch had unstretched. I will have to do more research.
When the stretchy screen occurs, soft close your game (swipe or click the Home button, depending on your device). Keep DV running in the background; don’t force close the app. Then bring DV back up, and the screen will adjust itself (this is what occurred when you clicked away for the push notification). It’s not a fix, just an easier/faster way to correct the screen orientation.
After returning from Ads which are displayed in ‘Portrait’ mode, DV comes back in ‘Stretchy Screen’. The only way to get it back to normal seems to be shutting down DV entirely. The Ads are for health care from SCL (the company who seems to be taking over all hospitals nationwide) and UCHEALTH (University of Colorado Health) 😝🤬
You do not need to close the game. A simple soft close will save a lot of time by not reloading your park, especially if your park is large and cumbersome. See below for more details:
When the stretchy screen occurs, soft close your game (swipe or click the Home button, depending on your device). Keep DV running in the background; don’t force close the app. Then bring DV back up, and the screen will adjust itself (this is what occurred when you clicked away for the push notification). It’s not a fix, just an easier/faster way to correct the screen orientation.
Tolzar is being a big pain today. It was working ok last week. Anyone else having problems?
I had a lot of ads that resulted in stretchy screen, which froze the game, a couple days ago, but today the ads were fine (most of them were not for mobile games). Some days are better than others.
TIP: remember, if anyone has an ad that causes stretchy screen or freezes the game, and you still need to complete the Colosseum or watch the Market ad, force close the game, reopen, wait a couple minutes for the adverts to load, then click on the Colosseum or the Sponsor Gem. The stretchy screen / freezing glitch can prevent any following ads from playing, so you may lose the bonus gems from the Colosseum and the Market gem. Even if you switch parks, the ads in every park on your device will not play. Force closing DV will allow the adverts to load.
Deca said many of the glitchy ads have been pulled, but some are still slipping through. The overall number of troublemaking adverts has been greatly reduced, and they’re continuing to monitor and remove ads that are causing problems.
Tolzar is being a big pain today. It was working ok last week. Anyone else having problems?
I had a lot of ads that resulted in stretchy screen, which froze the game, a couple days ago, but today the ads were fine (most of them were not for mobile games). Some days are better than others.
TIP: remember, if anyone has an ad that causes stretchy screen or freezes the game, and you still need to complete the Colosseum or watch the Market ad, force close the game, reopen, wait a couple minutes for the adverts to load, then click on the Colosseum or the Sponsor Gem. The stretchy screen / freezing glitch can prevent any following ads from playing, so you may lose the bonus gems from the Colosseum and the Market gem. Even if you switch parks, the ads in every park on your device will not play. Force closing DV will allow the adverts to load.
I haven’t gotten the Colosseum ads on a regular bases ever since the problem with the fish game, etc problems. I get ads for the Colosseum on a 50/50 basis. Yesterday had only one ad that wasn’t stretchy, hit home button then reopened they were stretchy/frozen then they cleared. Game went on.
I had a lot of ads that resulted in stretchy screen, which froze the game, a couple days ago, but today the ads were fine (most of them were not for mobile games). Some days are better than others.
TIP: remember, if anyone has an ad that causes stretchy screen or freezes the game, and you still need to complete the Colosseum or watch the Market ad, force close the game, reopen, wait a couple minutes for the adverts to load, then click on the Colosseum or the Sponsor Gem. The stretchy screen / freezing glitch can prevent any following ads from playing, so you may lose the bonus gems from the Colosseum and the Market gem. Even if you switch parks, the ads in every park on your device will not play. Force closing DV will allow the adverts to load.
I haven’t gotten the Colosseum ads on a regular bases ever since the problem with the fish game, etc problems. I get ads for the Colosseum on a 50/50 basis. Yesterday had only one ad that wasn’t stretchy, hit home button then reopened they were stretchy/frozen then they cleared. Game went on.
Soft closing the app, as I suggested in this post is a fast way to correct the screen orientation or stretchiness.
However, my above recommendation you quoted, to force close the app, is necessary when the player still needs to watch the Colosseum ad or Market ad. Because if an advert stretches the screen, then freezes the game, usually all the remaining ads will not play, so you will miss out on the bonus gems at the Colosseum and the Market gem. The game needs to be force closed so the ads will load. Soft closing the app or switching parks will not resolve the issue.
I haven’t gotten the Colosseum ads on a regular bases ever since the problem with the fish game, etc problems. I get ads for the Colosseum on a 50/50 basis. Yesterday had only one ad that wasn’t stretchy, hit home button then reopened they were stretchy/frozen then they cleared. Game went on.
Soft closing the app, as I suggested in this post is a fast way to correct the screen orientation or stretchiness.
However, my above recommendation you quoted, to force close the app, is necessary when the player still needs to watch the Colosseum ad or Market ad. Because if an advert stretches the screen, then freezes the game, usually all the remaining ads will not play, so you will miss out on the bonus gems at the Colosseum and the Market gem. The game needs to be force closed so the ads will load. Soft closing the app or switching parks will not resolve the issue.
I don’t have to force close anything with the Colosseum because I no longer get the ads in the Colosseum at all. The stretch ads are with speeding up eggs and with Tolzar.
Soft closing the app, as I suggested in this post is a fast way to correct the screen orientation or stretchiness.
However, my above recommendation you quoted, to force close the app, is necessary when the player still needs to watch the Colosseum ad or Market ad. Because if an advert stretches the screen, then freezes the game, usually all the remaining ads will not play, so you will miss out on the bonus gems at the Colosseum and the Market gem. The game needs to be force closed so the ads will load. Soft closing the app or switching parks will not resolve the issue.
I don’t have to force close anything with the Colosseum because I no longer get the ads in the Colosseum at all. The stretch ads are with speeding up eggs and with Tolzar.
Oh sorry, you said you got the Colosseum ads on a '50/50 basis' so it sounded like you were still receive Colosseum ads at least half of the time.
I haven’t gotten the Colosseum ads on a regular bases ever since the problem with the fish game, etc problems. I get ads for the Colosseum on a 50/50 basis. Yesterday had only one ad that wasn’t stretchy, hit home button then reopened they were stretchy/frozen then they cleared. Game went on.
For players who receive ads that result in App Store redirections, stretchy screen, or game freezes with the Colosseum ad or just before completing the Colosseum, hopefully the above post will be helpful to them.
I've lost how many times I am force to soft close the app and reopen to fix the stretched screen bug.
To make it worse, these Yahoo Finance and other related ads which take 20 seconds or more are the ones causing this and these are the ads I almost always seem to get!
I rather run into an ad that lets me speed breed up a little for free.
Last Edit: Mar 28, 2021 20:12:29 GMT -6 by Deleted
I haven’t gotten the Colosseum ads on a regular bases ever since the problem with the fish game, etc problems. I get ads for the Colosseum on a 50/50 basis. Yesterday had only one ad that wasn’t stretchy, hit home button then reopened they were stretchy/frozen then they cleared. Game went on.
Soft closing the app, as I suggested in this post is a fast way to correct the screen orientation or stretchiness.
However, my above recommendation you quoted, to force close the app, is necessary when the player still needs to watch the Colosseum ad or Market ad. Because if an advert stretches the screen, then freezes the game, usually all the remaining ads will not play, so you will miss out on the bonus gems at the Colosseum and the Market gem. The game needs to be force closed so the ads will load. Soft closing the app or switching parks will not resolve the issue.
Thank you! This totally worked for me! Lately I’ve been getting stretch screen a lot and it freezes my game. I got it at the colosseum today and the game froze. I did the soft close and I could see the colosseum ad was ready again just like you said in your post you linked, it was as if I had never played the first ad! I followed your directions and did not play the second ad. I force closed and when I was back in the game I waited for Tolzar then tapped the colosseum and the ad played and that ad didn’t cause stretch screen or freezing so I got the 2 extra gems!
I get the stretch screen sometimes but other times the ads are fine. I haven’t gotten an ad that goes to the App Store in a while so I think they got rid of most of those. It does seem like there are less ads that cause problems. I’m glad DECA has worked on it and continue.
Thanks again now I know how to get the ads to play when the game freezes! 🥶 🥶
Soft closing the app, as I suggested in this post is a fast way to correct the screen orientation or stretchiness.
However, my above recommendation you quoted, to force close the app, is necessary when the player still needs to watch the Colosseum ad or Market ad. Because if an advert stretches the screen, then freezes the game, usually all the remaining ads will not play, so you will miss out on the bonus gems at the Colosseum and the Market gem. The game needs to be force closed so the ads will load. Soft closing the app or switching parks will not resolve the issue.
Thank you! This totally worked for me! Lately I’ve been getting stretch screen a lot and it freezes my game. I got it at the colosseum today and the game froze. I did the soft close and I could see the colosseum ad was ready again just like you said in your post you linked, it was as if I had never played the first ad! I followed your directions and did not play the second ad. I force closed and when I was back in the game I waited for Tolzar then tapped the colosseum and the ad played and that ad didn’t cause stretch screen or freezing so I got the 2 extra gems!
I get the stretch screen sometimes but other times the ads are fine. I haven’t gotten an ad that goes to the App Store in a while so I think they got rid of most of those. It does seem like there are less ads that cause problems. I’m glad DECA has worked on it and continue.
Thanks again now I know how to get the ads to play when the game freezes! 🥶 🥶
The ads are the same in my park. Some times I get ones that stretch the screen other times I don’t. I haven’t had any that go to the app store in a while either maybe they pulled those first? or maybe we’ll get them again later. Overall it does seem better than it was a couple weeks ago when all the ads had problems.
I haven’t gotten the Colosseum ads on a regular bases ever since the problem with the fish game, etc problems. I get ads for the Colosseum on a 50/50 basis. Yesterday had only one ad that wasn’t stretchy, hit home button then reopened they were stretchy/frozen then they cleared. Game went on.
Soft closing the app, as I suggested in this post is a fast way to correct the screen orientation or stretchiness.
However, my above recommendation you quoted, to force close the app, is necessary when the player still needs to watch the Colosseum ad or Market ad. Because if an advert stretches the screen, then freezes the game, usually all the remaining ads will not play, so you will miss out on the bonus gems at the Colosseum and the Market gem. The game needs to be force closed so the ads will load. Soft closing the app or switching parks will not resolve the issue.
Hey forum members, When an ad causes problems like freezing or stretching the screen or doesn’t give the reward you need to FORCE CLOSE the game otherwise all the other ads will not play. I know I’m repeating what is said in the post above but I think it’s worth repeating.
Thank you adlerist for your instructions on the 'ad issue'. I hadn't had any problems with the ads - until today when activating Tolzar gave me the blasted Homescapes ad which redirected me to the app store. Couldn't remember whether a soft close would work or whether I needed to force close the game, but I knew there were instructions here to follow. Unfortunately, Tolzar insisted on playing the Homescapes ad which kept redirecting to the app store. I left the game for a while and when I reopened it, I had different ads to watch which all worked properly.
Hey, did DECA fixed the little exploit where you can reduce breeding times a little without watching an ad?
I still get these annoying stretched screens and ads that forced you to the app store but when returned to the game, I get the Congratulations screen anyway, meaning they possibly fixed it now...
Theses ads usually trigger the bug until now...
Guess it was my fault for temporarily removing the app out of frustration... Could never get that glitch to trigger again...
I miss these Chika-fil-a ads and Yahoo Finance and related ads now... I want to know if its possible to get the ads the give me something else... If there's a way to report these ads, that will be great...
Last Edit: Mar 31, 2021 22:10:20 GMT -6 by Deleted
Hey, did DECA fixed the little exploit where you can reduce breeding times a little without watching an ad?
I still get these annoying stretched screens and ads that forced you to the app store but when returned to the game, I get the Congratulations screen anyway, meaning they possibly fixed it now...
Theses ads usually trigger the bug until now...
Guess it was my fault for temporarily removing the app out of frustration... Could never get that glitch to trigger again...
I miss these Chika-fil-a ads and Yahoo Finance and related ads now... I want to know if its possible to get the ads the give me something else... If there's a way to report these ads, that will be great...
You can email DECA and complain about ads they might get rid of it.
Most of my ads are fine but I still get ones that stretch the screen. It’s been like this for a little while tho. If you get the stretch screen the rest of the ads won’t play so force close the game and they’ll play again.
The last two days the Colosseum has given the oops message, so no extra gems. I turned the iPad off for a while during the day and today the Colosseum gave me the extra gems. Coincidence, superstition or dumb luck? Hopefully it will work again tomorrow.
Post by grandpakenny on Apr 12, 2021 10:52:21 GMT -6
Re: The “Stretchy Screen” when returning from an ads displayed in portrait mode.
Yes, as I replied earlier, momentarily leaving the game and returning corrects the problem but it soon crashes when I continue. I’ve emailed DECA to please correct they problem (they call it an ‘issue’ but to me there’s a difference) or cease running ads which display in portrait mode.
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