I received those 3-part, 1 minute long, annoying stretchy screen magazine ads for the entire Spectacle event. 6 weeks of pain. Those ads are the worst.
Yes, same here! It's been pretty good this event until DECA's latest "bug fix" update- not sure if that's linked or not.
No, the latest update didn’t affect the ads or address any bugs, despite its description.
The update 'may be related to that new tower loading screen you’re seeing'. (That’s all we’re allowed to say.)
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
PSA: new bug reported and your assistance is requesting to quash it
The audio from a mobile game ad has bled into DV. A woman yelling 'Help' will play in the background when DV is opened. Restarting the game does not resolve the issue. Eventually, the ad departs on its own.
If anyone experiences this bug, please take a video and either send it to Customer Support, or to me and I’ll submit it to Deca. Deca needs a recording with the ad’s audio to identify the advert and address the issue. Thank you for your assistance!
UPDATE: a Reddit player posted a video of this bug yesterday. The ad has been identified. Hopefully, Deca will pull the advert, so players won’t have to endure a distressed woman yelling 'Help' while they’re trying to tend to their dragons.
UPDATE: Good News! This troubling ad was pulled so the Vale has been restored to peace and beauty, and now dragons can finally get some sleep.
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
Add Candy Crush to the list of problematic stretchy screen ads. I think it's all the ones that automatically switch to the app store without any input from the user.
I also posted in dear deca - when my phone volume is all the way up I can still hear the muted music.
Last Edit: Jul 20, 2021 11:14:28 GMT -6 by Rysaroni
Post by Anon12342323 on Jul 20, 2021 12:00:40 GMT -6
Hey, I got my game softlocked because the game told me to buy the new summoning circle, despite it not being present in the market like it's supposed to.
Hey, I got my game softlocked because the game told me to buy the new summoning circle, despite it not being present in the market like it's supposed to.
Several of us have this issue. adlerist is reporting it now.
Park Level: 180 {Max} | Team Iron Blossom 🌼 GCID: Lady Redwolf 🐺| Friend ID: Kai#9961
Hey, I got my game softlocked because the game told me to buy the new summoning circle, despite it not being present in the market like it's supposed to.
Several of us have this issue. adlerist is reporting it now.
Hey, I'm trying to play DragonVale, and it's making me go to my market, and then buildings. But when I do that, I can't do anything after. I can't click or exit the market. When I close out of the app and come back in, it won't let me do anything but go to the market, go to my buildings, and yeah... If someone knows what's up, that would be great!
Hey, I got my game softlocked because the game told me to buy the new summoning circle, despite it not being present in the market like it's supposed to.
(Update from my response)
It seems I can access the game normally without the softlock now. Has the bug been fixed?
Add Candy Crush to the list of problematic stretchy screen ads. I think it's all the ones that automatically switch to the app store without any input from the user.
I also posted in dear deca - when my phone volume is all the way up I can still hear the muted music.
Rysaroni, all apologies! I missed this yesterday with the turbulent Dragon Draw that consumed the day.
There are two ways to control the audio in DragonVale:
1. You can used the sliders for the sound effects and music to adjust the levels for each. If you move the sliders all the way down, some audio may leak through.
2. You can mute the sound effects and music. To do this, press the Sound Effects button 📢 and the Music button 🎵. When you press these buttons, they will become grey and you won’t be able to adjust the sliders. Muting overrides the sliders, so no matter where the sliders are set, there will be no audio.
If the audio is leaking through, you probably have the sliders all the way down. Try muting and see if that works. If it doesn’t, you’ll need to open a help ticket with Deca so they can look at your game. I hope this helps. And again, I’m very sorry for the late reply!
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
Hey, I'm trying to play DragonVale, and it's making me go to my market, and then buildings. But when I do that, I can't do anything after. I can't click or exit the market. When I close out of the app and come back in, it won't let me do anything but go to the market, go to my buildings, and yeah... If someone knows what's up, that would be great!
Hey, I got my game softlocked because the game told me to buy the new summoning circle, despite it not being present in the market like it's supposed to.
(Update from my response)
It seems I can access the game normally without the softlock now. Has the bug been fixed?
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
Add Candy Crush to the list of problematic stretchy screen ads. I think it's all the ones that automatically switch to the app store without any input from the user.
I also posted in dear deca - when my phone volume is all the way up I can still hear the muted music.
Rysaroni , all apologies! I missed this yesterday with the turbulent Dragon Draw that consumed the day.
There are two ways to control the audio in DragonVale:
1. You can used the sliders for the sound effects and music to adjust the levels for each. If you move the sliders all the way down, some audio may leak through.
2. You can mute the sound effects and music. To do this, press the Sound Effects button 📢 and the Music button 🎵. When you press these buttons, they will become grey and you won’t be able to adjust the sliders. Muting overrides the sliders, so no matter where the sliders are set, there will be no audio.
If the audio is leaking through, you probably have the sliders all the way down. Try muting and see if that works. If it doesn’t, you’ll need to open a help ticket with Deca so they can look at your game. I hope this helps. And again, I’m very sorry for the late reply!
Thanks, but I 100% have it muted! Didn't realize you were looking after the replies for this - it's no issue. I'll drop a ticket in.
Not sure if this is the right place but I recently bought a ‘sack of gems’ which I was charged for but didn’t receive as my game crashed. DECA support were really quick to sort it out & even added 20 extra gems. Obviously I’ve emailed my thanks directly but just wanted to say on here that DECA are great! 👏
Post by grandpakenny on Aug 2, 2021 22:33:55 GMT -6
The new Quest Template is AWFUL!
It’s slow loading and often makes DV crash. As if that wasn’t enough, they took off the column which showed when the selected Dragon DIDN’T match the elements.
Why-o-why do they change perfectly good and helpful apps and make them worse? 🤬🤬🤬🤬
Posts: 165
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My game is crashing constantly. Although it let me on long enough to buy a second Storage Tower 🤷♀️ Anyone else!? Now I can log in for about 30 seconds before it goes ‘wonky’.
You can purchase another Storage Tower. As you can see, it’s a bug. The Tower is showing it’s at 0, even though I own one.
DO NOT PURCHASE THE STORAGE TOWER AGAIN! It will duplicate all the items from the original Tower and you won’t be able to remove any items from either Tower without the game crashing.
I just checked another park, and the Storage Tower has been corrected, so players cannot buy another one.
But if you did buy another Tower, there is now a bug in your park, and your game will crash if you click on a habitat in the Vale (not the Rift), or click on a treat farm.
There also seems to be a bug with the park levels. When I opened my game, I was instantly at level 150. This is the new maximum park level, but the levelling up should’ve occurred gradually with XP, and this should’ve been released during the EE.
Some players did not instantly level up, but you can earn XP and now reach level 150.
Sorry, it took about an hour for the Game Reps to test everything and figure out the causes of all the crashes. There may be other issues we haven’t identified yet.
Deca is aware of these bugs and is working on it. I will update as soon as I know more.
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
Thanks adlerist. I knew a second Storage Tower was too good to be true & should’ve left well alone 😕 I know they’re aware but I’ve emailed deca anyway.
You can purchase another Storage Tower. As you can see, it’s a bug. The Tower is showing it’s at 0, even though I own one.
DO NOT PURCHASE THE STORAGE TOWER AGAIN! It will duplicate all the items from the original Tower and you won’t be able to remove any items from either Tower without the game crashing.
I just checked another park, and the Storage Tower has been corrected, so players cannot buy another one.
But if you did buy another Tower, there is now a bug in your park, and your game will crash if you click on a habitat in the Vale (not the Rift), or click on a treat farm.
There also seems to be a bug with the park levels. When I opened my game, I was instantly at level 150. This is the new maximum park level, but the levelling up should’ve occurred gradually with XP, and this should’ve been released during the EE.
Some players did not instantly level up, but you can earn XP and now reach level 150.
Sorry, it took about an hour for the Game Reps to test everything and figure out the causes of all the crashes. There may be other issues we haven’t identified yet.
Deca is aware of these bugs and is working on it. I will update as soon as I know more.
My park did not level up and it is impossible to gather XP. Just not rewarded or even displayed as a possible reward.
My park did not level up and it is impossible to gather XP. Just not rewarded or even displayed as a possible reward.
So far, I haven’t seen complaints about this. I’ll report it, but it would be best if you contacted Deca’s support because this may be an isolated incident.
I noticed you posted quite a few time about this on the Tips & Updates thread. I’ll move/remove those posts.
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
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