Post by adlerist on Feb 8, 2022 22:45:30 GMT -6
PREVENTATIVE TIPS FOR YOUR DEVICE
DragonVale is a complex game and requires a large amount of memory (RAM) and a fast processor to run properly. As your park grows larger, more memory will be needed, and with new features added to the game, more memory and processing power will be required.
Steps you can take to optimize your device
• Close all the apps running in the background before playing DragonVale: Depending on your device, either press the Home button twice, or swipe up. Swipe up on all the app previews to close them.
• Power-cycle your device before playing: Power off your device. Wait 60 seconds, then turn on your device on.
Uninstall and reinstall DragonVale
• Uninstall DragonVale by long pressing the icon, release, tap the ‘x’ (all game data is backed up to the game’s server and associated with your GCID, FB, or Google account, so your park will not be lost)
• Power cycle your device
• Reinstall the app
• Please note, the first time you launch DragonVale after reinstallation, it will take longer than usual.
Perform a full device reset
WARNING: THIS SHOULD ONLY BE PERFORMED UNDER THE ADVISEMENT OF APPLE SUPPORT TO PREVENT ANY LOSS OF PERSONAL DATA.
Sometimes a fresh install can resolve many device performance issues, please speak to Apple technical support about the benefits of resetting your device.
To Contact Apple Support follow this link: www.apple.com/support/contact/
PLEASE BE AWARE: Deca Games IS NOT RESPONSIBLE for any data lost in this operation and we only advise this as a last resort for a currently supported device.
27 March, 2018 11:38 MDT
UPDATED: 11 October, 2021
DragonVale is a complex game and requires a large amount of memory (RAM) and a fast processor to run properly. As your park grows larger, more memory will be needed, and with new features added to the game, more memory and processing power will be required.
Steps you can take to optimize your device
• Close all the apps running in the background before playing DragonVale: Depending on your device, either press the Home button twice, or swipe up. Swipe up on all the app previews to close them.
• Power-cycle your device before playing: Power off your device. Wait 60 seconds, then turn on your device on.
Uninstall and reinstall DragonVale
• Uninstall DragonVale by long pressing the icon, release, tap the ‘x’ (all game data is backed up to the game’s server and associated with your GCID, FB, or Google account, so your park will not be lost)
• Power cycle your device
• Reinstall the app
• Please note, the first time you launch DragonVale after reinstallation, it will take longer than usual.
Perform a full device reset
WARNING: THIS SHOULD ONLY BE PERFORMED UNDER THE ADVISEMENT OF APPLE SUPPORT TO PREVENT ANY LOSS OF PERSONAL DATA.
Sometimes a fresh install can resolve many device performance issues, please speak to Apple technical support about the benefits of resetting your device.
To Contact Apple Support follow this link: www.apple.com/support/contact/
PLEASE BE AWARE: Deca Games IS NOT RESPONSIBLE for any data lost in this operation and we only advise this as a last resort for a currently supported device.
27 March, 2018 11:38 MDT
UPDATED: 11 October, 2021