Players may have noticed there are new buttons under Options. You can select 'Optimize memory'…
… and under Switch Park, there’s a red button to 'Delete Account'.
Both of these features are inactive right now. When they’re enabled, likely after an update, Deca will provide information on how they work.
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
Deca has embarked on the fourth round of Ask Us Anything
Take the heat off all those burning DragonVale questions!
Please ask your questions by replying to this Reddit post. You have until Sunday, October 30th at 6.00 PM CET.
Forum members, if you have any questions for Deca, but do not have a Reddit account, please post your queries on this thread or message me, and I will submit your questions on behalf of the Forum. Thank you!
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
DV version 4.27.2 is now available in the App Store. It’s not showing in the Play Store yet.
This update is supposed to provide memory optimisations and the ability to remove an account. But we haven’t received any detailed information. So, I updated my game to test out these features.
Optimize Memory
After updating, Optimize Memory was on by default. So if you don’t want it, you will need to open Options and turn it off.
It’s my understanding that this feature can significantly reduce memory consumption. It should lessen performance issues and crashes, but some of the transitional effects when moving around your park may not be as smooth. Panning across my park was a slightly different experience. It was noticeably bumpy and a bit blurry. I didn’t like it, but I suppose I could get used to it. Also, keep in mind, I have a very large park with all the islands and it’s heavily decorated, so it’s quite the memory consumer. Each park will have different results. I strongly suggest trying out the feature for a couple weeks.
Delete Account
So far, Delete Account is identical to the Email Support button. The Delete Account button opens up a message box titled Describe the Problem. After completing this section, it’s added to an email message for Deca. This feature may change in the future, but right now, it looks to be another way to contact support.
If we hear more information from Deca, I’ll let everybody know. Thank you!
Last Edit: Nov 18, 2022 10:36:31 GMT -6 by adlerist
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
This is outstanding work, adlerist!! Thank you so much for using your game to test out the new features. They look really promising and will hopefully help a lot of players!
(This announcement has been cross-posted on the Garden Noms event thread)
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
PSA: Deca’s statement on the latest DragonVale update
There have been reports that after hatching or feeding a dragon, its appearance will either be 'squished', 'disassembled', or the dragon will be stuck in its baby version. So far, it looks like force closing the game will correct the issue.
If you experience this bug, please let us know if
1. You’ve updated to the lasted version of DV (4.27.2) 2. The Optimize Memory feature is turned on in your park 3. Force closing the game does not resolve the issue
Thank you, everybody!
(This announcement has be cross-posted on the Bugs and Glitches thread. Please respond on that thread. Cheers!)
UPDATE: Deca has turned off the Optimize Memory feature
Due to the aforementioned issues that Optimize Memory was causing with the dragons, Deca has temporarily turned off the feature. We will let you know when it is active again.
(posted 18 November 2022)
UPDATE: Display Bug Fixes
If any players are still experiencing display issues from the most recent DV update (after hatching or feeding a dragon, its appearance will either be 'squashed', 'disassembled', and/or the dragon will be stuck in its baby version), please force close the game. This should resolve the issue. If it doesn’t, let me know. Deca has a fix for the bug, but it may take several days before it’s in the game.
(posted 23 November 2022)
Last Edit: Nov 23, 2022 9:35:27 GMT -6 by adlerist: Added second Update
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
adlerist - For the AMA, DECA didn’t answer one of our question (I asked if we could wish for Rift twin dragons) and it looks they didn’t understand singleimage’s question about the Galaxy EOM. Players aren’t asking for all the EOMs to have no duplicates, only the Galaxy EOM. There’s a BIG difference between the Monolith and the Galaxy dragons, so their EOMs need to be adjusted. It’s weird that BFS and DECA don’t see this as a problem.
adlerist - For the AMA, DECA didn’t answer one of our question (I asked if we could wish for Rift twin dragons) and it looks they didn’t understand singleimage ’s question about the Galaxy EOM. Players aren’t asking for all the EOMs to have no duplicates, only the Galaxy EOM. There’s a BIG difference between the Monolith and the Galaxy dragons, so their EOMs need to be adjusted. It’s weird that BFS and DECA don’t see this as a problem.
There were a lot of AMA questions, and unfortunately, the Wishing Well query was missed. I mentioned this to Deca on Wednesday, after the responses were posted. I’ll ask for clarification on the Galaxy Egg of Mystery. There was a misunderstanding with a few questions, so they may clear up a couple replies.
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
(This announcement has been cross-posted on the Garden Noms event thread)
I was wondering if I had a senior moment, when frantically searching for the 34th island. Of course it wasn’t helping when the islands were zoomed in. 🤣🤣
DV version 4.27.2 is now available in the App Store.
The new logo is quite startling! Any info on it? —BagMom
The new icon is Amber’s egg! It was probably selected because the amber gemstone is associated with November and the Amber dragon was recently available from 15 August - 15 November. It’s also a really interesting egg design, somewhat similar to Ghost’s egg.
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
Some players logged in today and discovered they did not have any Magic. Deca is aware of the issue, and they’re looking into it. The bug has not affected all parks.
(This announcement has been cross-posted on Garden Noms and Bugs and Glitches. Please reply on those threads. Thank you!)
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
If you did collect the converted DC from your Gifts, Deca is still looking into the issue. When they have more information, they will let us know.
(This PSA has been cross-posted on the Garden Noms thread. Please reply to it on that thread.)
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
PSA: Update for Players Who Collected Their Converted DragonCash
Here’s the link to contact support. If you did not receive your Magic before the event market expired, please reach out to support for compensation.
(This announcement has been cross-posted on the Garden Noms thread. Please respond to it on that thread.)
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
DV 4.27.3 is now in the App Store and Play Store. Please be aware, some Android players have reported an inability to load the game and crashes after updating. Other Android players have no problem with the update. So far, it appears iOS devices are not affected. You may want to disable Automatic Updates if you have it turned on. If your game has already updated and you can’t open DV, please contact support.
I nervously updated DV on my iPad Pro to take screenshots of the new feature. I didn’t have any issues with the update.
What’s in the Update
Tolzar’s Optical Oracle has been updated. In addition to watching ads, there’s a new button called 'Offerwall'.
You can complete tasks (unrelated to DV) to earn gems.
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
DV 4.27.3 is now in the App Store and Play Store. Please be aware, some Android players have reported an inability to load the game and crashes after updating. Other Android players have no problem with the update. So far, it appears iOS devices are not affected. You may want to disable Automatic Updates if you have it turned on. If your game has already updated and you can’t open DV, please contact support.
I nervously updated DV on my iPad Pro to take screenshots of the new feature. I didn’t have any issues with the update.
What’s in the Update
Tolzar’s Optical Oracle has been updated. In addition to watching ads, there’s a new button called 'Offerwall'.
You can complete tasks (unrelated to DV) to earn gems.
Thanks adlerist. Offerwall looks like an interesting feature and I'm sure that those players who are short on gems will appreciate a new way to get some more.
DV 4.27.3 is now in the App Store and Play Store. Please be aware, some Android players have reported an inability to load the game and crashes after updating. Other Android players have no problem with the update. So far, it appears iOS devices are not affected. You may want to disable Automatic Updates if you have it turned on. If your game has already updated and you can’t open DV, please contact support.
I nervously updated DV on my iPad Pro to take screenshots of the new feature. I didn’t have any issues with the update.
What’s in the Update
Tolzar’s Optical Oracle has been updated. In addition to watching ads, there’s a new button called 'Offerwall'.
You can complete tasks (unrelated to DV) to earn gems.
Thanks adlerist . Offerwall looks like an interesting feature and I'm sure that those players who are short on gems will appreciate a new way to get some more.
It looks like A LOT of people are having issues with it. Out of the probably 50+ comments I've seen about it over on r/dragonvale, only two have been even remotely positive, and most people seem to agree with each other that the whole Offerwall thing, which is present in other forms in other games (Dragon City is one), is sketchy.
Most people I've seen talking about it never got the promised rewards, for example. There also seem to be some privacy concerns. Not to mention the fact that some of the tasks require real-money purchases, which is pretty low if the gems aren't actually given as rewards.
It may just be that the update was released too early and some features are broken, or something like that. That could also explain why it's caused so many crashing issues. But for now it doesn't look like Offerwall is a good idea.
Last Edit: Dec 18, 2022 17:43:08 GMT -6 by Deleted: Spelling mistakes
Thanks adlerist . Offerwall looks like an interesting feature and I'm sure that those players who are short on gems will appreciate a new way to get some more.
It looks like A LOT of people are having issues with it. Out of the probably 50+ comments I've seen about it over on r/dragonvale, only two have been even remotely positive, and most people seem to agree with each other that the whole Offerwall thing, which is present in other forms in other games (Dragon City is one), is sketchy.
Most people I've seen talking about it never got the promised rewards, for example. There also seem to be some privacy concerns. Not to mention the fact that some of the tasks require real-money purchases, which is pretty low if the gems aren't actually given as rewards.
It may just be that the update was released too early and some features are broken, or something like that. That could also explain why it's caused so many crashing issues. But for now it doesn't look like Offerwall is a good idea.
According to the Offerwall info in-game, it takes 15 minutes to receive the reward, and players should contact Offerwall’s support if it’s not delivered. It is not connected to Deca or their CS.
These types of reward features have been extremely common in mobile games for a decade. It will be up to each player to decide if Offerwall is worth the effort or trustworthy. Personally, I see no reason to engage with or open Offerwall.
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
Deca has released the Offerwall FAQ on their support site.
(The Offerwall FAQ link has been added to the DV Help Desk > DV Starter Pack > How to Contact Deca & Other Links)
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
DV version 4.27.4 is now in the Play Store. It fixes the loading issues that required the Privacy Policy and Show on Startup workarounds.
Please download this new update, and if you still have problems opening your game, let me know. Thank you!
This update is not in the App Store. I asked if it addresses the ad crashes, but have not heard back. I believe it’s only for Android and resolves the loading issues. But if I hear differently, I’ll let you know.
(This PSA has been cross-posted on the Bugs and Glitches thread — please comment / reply on that thread. Thank you!)
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
Deca has identified the bug and fixed it. Please log out of Facebook in the game (under Social), force close the app, reopen, then log back into Facebook. Your FB friends should populate.
Many thanks to Game Representative, CalliAlli and the FB groups, who identified the problem early on, and for Calli’s continued updates and testing. And many cheers to the Deca DV Team for quickly fixing the bug. Players deeply appreciate everybody’s dedicated work.
If you’re still missing FB friends in your Friends list, please let me know. Thank you!
(This PSA has been cross-posted on the Bugs and Glitches thread — please comment / reply on that thread.)
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
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