Thank you for the link. I submitted a ticket as I am afraid to uninstall my park. It said to not uninstall if you do not know if your park is local. I don’t. 🙁 so am waiting for a reply. So bummed as I just got the Magnolia dragon in my nursery. I need all the cash I can get for another new Oark. I just purchased one before the event started. Now I need $3B more. Lol.
I can not breed in any of the breeding caves. It kicks me out of game. Is there a fix, is anyone else having this issue?
Select a theme from the Twilight Tower — any theme will work. That will resolve the issue and you will be able to use the Breed button without crashes.
UPDATE: I reported this bug to Deca again today, and asked them to please remove the Twilight Tower’s theme from the breeding interface. It is the source of the crashes. Deca tried to resolve the issue by setting everyone’s theme to Day, but it did not take in all parks, so there are many new complaints arising in the DV communities.
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One of the issues with Tolzar’s Optical Oracle occurred when an ad failed to play ('Oops!' message or googly-eyed frog displayed). It would count as a watched ad, so players would lose event currency or gems. With version 4.22.2, this bug has been fixed. In my secondary park, after finishing the Colosseum, I didn’t wait before watching an Oracle ad. Even though the Oracle had a green arrow, the frog appeared and the ad did not play. However, this time, it did not count as a watched ad! So it appears this issue has been resolved.
I’m not so sure about that...
I updated to 4.22.2 and everything worked fine for a while, until I made the “mistake” of choosing Tolzar but then deciding I didn’t want to watch an ad at the moment and said I’d try again later. After that, Tolzar stopped working. The green arrow would not come back for him. Speeding up breeds and hatchings would work instantaneously without playing an ad, as it would before two versions ago when it wasn’t working for anybody. But trying to get the Tolzar gem from the market failed, as did the 2 bonus gems from the Colosseum. So it doesn’t seem resolved at all.
I did record all of this failing for DECA as they requested and will send it to them in the morning. Hopefully it helps!
I know that in the past, we were able to reset our advertising identifier and that would often help. Since that option is no longer available, I decided to try the following:
Fully quit DV.
Go to Settings > Privacy > Apple Advertising and turned off Personalized Ads.
Turned Personalized Ads back on.
Restarted DV.
Lo and behold, Tolzar was working again! I was able to get 2 Tolzar gems and speed up 2 breeds and one egg, all with the associated ad watching. So it’s still working, for now. We’ll have to see what happens when I play again tomorrow.
This has always been the case with the Oracle, since its inception. It’s not related to the bug I mentioned. If you click on the Oracle and select Maybe Later, declining to watch a video, ads are turned off in your game for a set period of time. The Oracle will remain dark with no green arrow. So if you try to watch the Sponsor Gem and Colosseum ads, the adverts will not play because they’re not available. Force closing and reopening your game will end the timeout, and you’ll be able to watch ads again at the Oracle, Market, and Colosseum (you don’t have to reset the Personalised Ads setting).
The ads for the Oracle, Market, and Colosseum are all linked. That’s why the Oracle being visible in your park with a green arrow is a good indication the Colosseum ad is available and will play. (Same with the Sponsor Gem, I know you use it as an indicator.)
The ads to speed up a breed/incubation and Ts’aishen are not linked to the Oracle/Colosseum/Market ads, so they will still play and offer rewards when the Oracle is not ready.
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I had to delete the Dragonvale app and reinstall it. I am now able to get into my Parks, however Tolzar is oopsing again and I lost gems at the Colosseum. I tried taking a screenshot, but with my IPad, the message disappears before I can get a screenshot. So it is probably me. Frankly, I am getting really frustrated. I can at least continue trying to earn enough money for another island.
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Platform: iPad Accepting New Gifts: Thanks friends; this game now a solid chore, no longer a delight sadly, so taking an indefinite break. Koala to all. Forum Name to Tag: kiwichris01
Can't stand that ad. It's the one ad that nearly breaks my game 100% of the time. This is also the company that started the 'solve a puzzle' ad, where you see some series of levers and such to pull/push to save someone or something. And those puzzles have nothing to do with the game, it's a tactic they use to try to bring people to their app store page to download the game. When you see something simple and fun, being done wrong, and think you know a better solution it clearly drives some people to download the game to prove it. And it showed in those early app store reviews, they were all bad reviews saying the 'game is nothing like the ad that took them to the game'. They manipulate you in any way the can to get clicks, and forcing you to the app store by going around protections that usually stop it is just the latest method, but one that breaks DV.
😂😂😂😂 that’s EXACTLY what I did, cos I love puzzles... 😄 then uninstalled because.... nothing like the ad 🤣
Post by ravenwing711 on Mar 7, 2021 19:49:22 GMT -6
I'm having trouble with all my breeding caves for 4 days now. I click to make a pair and it kicks me out my park id is 76b4c08e14df8e38234a2cf4756ce43a282b8b16 please help me. If it can't be fixed I might as stop playing 😭
I'm having trouble with all my breeding caves for 4 days now. I click to make a pair and it kicks me out my park id is 76b4c08e14df8e38234a2cf4756ce43a282b8b16 please help me. If it can't be fixed I might as stop playing 😭
Suzanne
Sorry to hear about the trouble with your breeding caves.
If you have upgraded your game to the latest version 4.22.2 and have changed your twilight tower as per adlerist suggestion and you are still having problems please send a ticket to Deca.
I had to uninstall the game and reinstall. I was afraid I was going to lose all my progress. It asked if my Parks were Local. I have no idea what that means. The good news is...my Parks are back. The bad news is I am still having trouble getting gems from our “Magician in the Sky”. I also lost my Colosseum gems, but losing access to my Parks put it in perspective. If I get gems it is a bonus. I no longer stress about it. I love this game and am not going to allow my stress to ruin it. 🤪
I had to uninstall the game and reinstall. I was afraid I was going to lose all my progress. It asked if my Parks were Local. I have no idea what that means. The good news is...my Parks are back. The bad news is I am still having trouble getting gems from our “Magician in the Sky”. I also lost my Colosseum gems, but losing access to my Parks put it in perspective. If I get gems it is a bonus. I no longer stress about it. I love this game and am not going to allow my stress to ruin it. 🤪
If your Park is local, it means that you are not signed into Game Centre (iOS) or Facebook so your game isn't being saved. However, Deca can still recover your game if you have your park ID (the very many character one in the Options menu - I think that's where it is). It may take a bit longer for Deca to do this though.
Great to hear that your parks are back. With the failure of your gems, are you waiting 20-30 seconds after the green arrow on Tolzar before trying for the ad? adlerist has recommended doing this as, depending on your device, it could take that amount of time for the ad to become available.
Even though the Oracle’s green arrow was showing, I still waited about 30 seconds before clicking, and I was able to watch an ad. I waited about 20-30 seconds between each ad (even though the green arrow was showing) and was able to watch all three adverts, plus the Sponsor Gem ad.
(I'm sorry if I'm repeating things that you already know or have tried )
Still having problems with videos. The homescape ad with the girl in the bathroom plays 90% of then time. I’m not exaggerating. I have checked I have the most recent version of DV and iOS 14.4.1. Yet this video still causes problems. The whole video plays then opens the App Store. You have to press back to return to DV. More than half of these, instead of returning to DV only gives circling dots that never go anywhere. You must close DV and the AppStore and start again. I have tried changing personalized ads on an off. Still the same problem. Not that i want it but a need a different ad!
Still having problems with videos. The homescape ad with the girl in the bathroom plays 90% of then time. I’m not exaggerating. I have checked I have the most recent version of DV and iOS 14.4.1. Yet this video still causes problems. The whole video plays then opens the App Store. You have to press back to return to DV. More than half of these, instead of returning to DV only gives circling dots that never go anywhere. You must close DV and the AppStore and start again. I have tried changing personalized ads on an off. Still the same problem. Not that i want it but a need a different ad!
Yes, they really need to just remove Homescapes from the allowed ad list. They do everything they can to break ads and to force you into the game, trick you into the game, whatever it takes. Unfortunately they're likely one of the bigger paying customers buying ad space, so I don't know the impact to Deca if they remove them. But then again, they're only buying the ad space because they know that the can trick the system and players and get more clicks, and you certainly don't want your customers to face that type of bad practice.
Still having problems with videos. The homescape ad with the girl in the bathroom plays 90% of then time. I’m not exaggerating. I have checked I have the most recent version of DV and iOS 14.4.1. Yet this video still causes problems. The whole video plays then opens the App Store. You have to press back to return to DV. More than half of these, instead of returning to DV only gives circling dots that never go anywhere. You must close DV and the AppStore and start again. I have tried changing personalized ads on an off. Still the same problem. Not that i want it but a need a different ad!
Yes, they really need to just remove Homescapes from the allowed ad list. They do everything they can to break ads and to force you into the game, trick you into the game, whatever it takes. Unfortunately they're likely one of the bigger paying customers buying ad space, so I don't know the impact to Deca if they remove them. But then again, they're only buying the ad space because they know that the can trick the system and players and get more clicks, and you certainly don't want your customers to face that type of bad practice.
This has been happening to me also but only after I updated today to the latest version. I’m sorry but it’s getting tiresome. I do my part by watching the ads but don’t get the reward for watching the ad. What’s the point. Also I try and email DECA with what’s happening but always get the canned statement from Emma and a “we can’t duplicate the problem, sorry” I’m frustrated by this whole thing
Yes, it is happening to me too, starting today. It had been fine for all these past months, and after my DV update. Although I have to say there had been a few glitches with the homesscape ad. (Yes, it is only their ads! 😡)..
But this morning, it is happening in all my 3 parks. I always do the Colosseum first thing. Watched the 30 second homesscape ad, got diverted to the App Store, and when I clicked back to DV, it still showed “do you want to watch an ad”, clicked the green arrow, then poof, it said “oops....”. Very frustrating!
I actually don’t mind ads and some of them have beautiful graphics and some nice products. But this particular one has neither, not to mention they are showing up almost 100% of the time, and breaking our beloved game.
Post by singleimage on Mar 9, 2021 13:00:36 GMT -6
Yea Homescapes is really annoying. I’ve figured out how to work it so I can still get gems but it basically means I have to watch another ad. Some of the ads like Homescapes are bugged and players are going lose gems from it.
It’s so on-point that everyone is complaining about the Home/Gardenscapes ads, because I gave a scathing rebuke of those ads to Deca on Friday. They have been the height of annoyance in DV for well over a year.
The marvellous LynnMarie provided videos of problematic ads in her game, and I submitted them to Deca. These are the ads I reported:
• Design Home • Merge Mansion • Lightning Link • Huuuge Casino • Homescapes (and all its iterations — there are a half a dozen spin-offs, just so the game can be sure it’s thoroughly annoying at all times)
I’m sure there are more buggy ads, but those are the ones LynnMarie and I identified in our games.
From what I can tell, there’s a new/different ad problem, not with ads not playing, but with the ads themselves. The initial bug from version 4.22.0, prevented ads from showing on iOS. It appears the latest update (4.22.2) has generally fixed that bug.
However, now that ads are playing, there’s a different issue. Ads are resulting in:
1. Stretchy screen 2. Not providing the reward 3. Freezing or crashing the game 4. Preventing the next ad from playing ('Oops!' message)
All the problematic ads share one or more of the following characteristics:
1. Ad has a demo game 2. Ad redirects to the App Store 3. Ad changes the screen orientation
So basically, ads for mobile game apps are problematic.
The ads that aren’t causing issues are:
1. Local ads 2. Fast food ads 3. Ads for shopping websites 4. Adverts that are short (5-10 seconds)
Basically, ads that have nothing to do with mobile game apps.
Some troublemaking adverts were removed with the most recent update. But sadly, the Scapes series is definitely still in the game. I receive those ads every day.
I’ve asked Deca to specifically pull the ads for the mobile game developer Playrix. These are their titles: Homescapes, Gardenscapes, Fishdom, Wildscapes, Township, and Manor Matters. Players are receiving ads for some of these apps at an extremely high rate, and they always result in either a redirection to the App Store, failure to provide the reward, Oops! message, and/or stretchy screen. I don’t know if Deca will remove them, but I sure hope so — it would almost eliminate the entire ad problem if they did.
Thank you again, LynnMarie for allowing me to share your videos. It was enormously helpful in reporting the complaint to Deca!
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Yes, it is happening to me too, starting today. It had been fine for all these past months, and after my DV update. Although I have to say there had been a few glitches with the homesscape ad. (Yes, it is only their ads! 😡)..
But this morning, it is happening in all my 3 parks. I always do the Colosseum first thing. Watched the 30 second homesscape ad, got diverted to the App Store, and when I clicked back to DV, it still showed “do you want to watch an ad”, clicked the green arrow, then poof, it said “oops....”. Very frustrating!
I actually don’t mind ads and some of them have beautiful graphics and some nice products. But this particular one has neither, not to mention they are showing up almost 100% of the time, and breaking our beloved game.
I’ve found that if I complete the Colosseum and the ad redirects to the App Store, when I return to DV, no reward is offered, and the Colosseum is ready to be completed again. It’s as if I never watched an ad... but I did... so — DO NOT complete the Colosseum a second time in a row — you’ll receive the Oops! message and no bonus gems and DC. Force close the game, then restart, wait for the Oracle to show, then complete the Colosseum. I always get a different ad that doesn’t redirect. If you don’t, rinse and repeat.
Same with the Oracle. If the ad redirects to the App Store, then no gem is offered when returning to the Vale, the Oracle will have a green arrow. DO NOT play another ad. Force close the app and reopen the game. This will push the ads to reload so they’ll be ready and can be played without an Oops!
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I will try this again since I lost my Colosseum gems in both parks. Once you click to watch the video there is no going back. I watched video, but alas...no gems. Same with Tolzar. I try following all the tips, but to no avail. I just go with the flow at this juncture. If I get gems “Yay”... if not...”Oh well”.
Not to jinx anything, but I am happy to report that the ads on all my 3 parks have been working fine now. Most likely due to the "scathing rebuke" from our fearless and tireless adlerist ...I have had fewer of those annoying ads, and even when they appeared (oh yes, I cringed and shut my eyes, lol), they did not divert back to the App Store but provided gems. Here is hoping that it will smooth sailings from now on, especially when we start our new event tomorrow.
I found with the 'stretchy' screen issue, if I swipe out of the app to the home screen, then swipe back to the game while it's still open, the stretchy screen goes away. At least this happens on both an iphone and ipad. No need to completely close the game and that saves quite a bit of time.
Not to jinx anything, but I am happy to report that the ads on all my 3 parks have been working fine now. Most likely due to the "scathing rebuke" from our fearless and tireless adlerist ...I have had fewer of those annoying ads, and even when they appeared (oh yes, I cringed and shut my eyes, lol), they did not divert back to the App Store but provided gems. Here is hoping that it will smooth sailings from now on, especially when we start our new event tomorrow.
Happy Breeding, everyone.
Glad this is working for you. Tozar is still problematic in my park. It's becoming really annoying. Hopefully DECA can sort this out soon. I know that they are trying.
I found with the 'stretchy' screen issue, if I swipe out of the app to the home screen, then swipe back to the game while it's still open, the stretchy screen goes away. At least this happens on both an iphone and ipad. No need to completely close the game and that saves quite a bit of time.
Yes, I agree! Swipe/click away, let DV run in the background, bring up DV again, and the screen is corrected.
But when the ad redirects to the App Store, after returning to DV, if there’s no reward or the game is frozen, players will need to force close the app. Otherwise, the next ad won’t load and play. Even if you switch parks, the ads in your other parks won’t play either.
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I’m not so sure about that...One of the issues with Tolzar’s Optical Oracle occurred when an ad failed to play ('Oops!' message or googly-eyed frog displayed). It would count as a watched ad, so players would lose event currency or gems. With version 4.22.2, this bug has been fixed. In my secondary park, after finishing the Colosseum, I didn’t wait before watching an Oracle ad. Even though the Oracle had a green arrow, the frog appeared and the ad did not play. However, this time, it did not count as a watched ad! So it appears this issue has been resolved.
Oct 2024; taking a break. 🐨 to all. 
...I have had fewer of those annoying ads, and even when they appeared (oh yes, I cringed and shut my eyes, lol), they did not divert back to the App Store but provided gems. Here is hoping that it will smooth sailings from now on, especially when we start our new event tomorrow.
