I notified Deca that the event market closed early. Thanks for opening the support ticket. We don’t have word yet on what support can provide, but contacting support is the best/only recourse at this point. If we hear anything, I’ll let you know. Sorry about that!
The event ended prematurely for me also. I wondered if there was a time change somewhere in the world that affected it.
Unfortunately, I think it was just an error on Deca’s part. They’re aware that this occurred. I’m not sure how they’ll resolve it. Support may be addressing the problem.
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
Deca is again looking into the ad crashes for iPhone users. They have asked for the Friend IDs of players who are affected to further help with the investigation. So far, these are the players who have reported the inability to watch adverts on this thread over the last two months.
• You are no longer having ad issues (otherwise, your park will be passed on to Deca) • You are using a device that is not an iPhone • Your Friend ID listed above is incorrect
Please be aware, this is to address the advert crashes only. Other crashes are separate issues.
If anyone else is affected, please post or message me your Friend ID, and if you could confirm the device you’re using that would be helpful. Thank you!
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
Deca is again looking into the ad crashes for iPhone users. They have asked for the Friend IDs of players who are affected to further help with the investigation. So far, these are the players who have reported the inability to watch adverts on this thread over the last two months.
• You are no longer having ad issues (otherwise, your park will be passed on to Deca) • You are using a device that is not an iPhone • Your Friend ID listed above is incorrect
Please be aware, this is to address the advert crashes only. Other crashes are separate issues.
If anyone else is affected, please post or message me your Friend ID, and if you could confirm the device you’re using that would be helpful. Thank you!
I still have the occasional ad crash but the issue I was having where it crashed every time and couldn't load the App Store is resolved.
Deca is again looking into the ad crashes for iPhone users. They have asked for the Friend IDs of players who are affected to further help with the investigation. So far, these are the players who have reported the inability to watch adverts on this thread over the last two months.
• You are no longer having ad issues (otherwise, your park will be passed on to Deca) • You are using a device that is not an iPhone • Your Friend ID listed above is incorrect
Please be aware, this is to address the advert crashes only. Other crashes are separate issues.
If anyone else is affected, please post or message me your Friend ID, and if you could confirm the device you’re using that would be helpful. Thank you!
Thanks Adlerist- much appreciated and yep it’s still ongoing. 😔 I thought it was only Tolzars but now it’s anything involving ads. But even more frustrating is it’s like 90% of the time so it’s really difficult to keep track of which ones actually work. Deca’s solution when I opened a ticket was to uninstall the game and then reinstall it, and I did that but it hasn’t made any difference. And they’ve said they can’t reimburse for ads as it’s third party and there’s no way of checking.
I’m reading in other places that there is some issue with the Rift. Someone found a way to move paths and habitats to the Rift and it’s messing up the game. Do we have any details so we know how to avoid problems? Other than ‘Just don’t move stuff to Rift that shouldn’t be there”.
Deca is again looking into the ad crashes for iPhone users. They have asked for the Friend IDs of players who are affected to further help with the investigation. So far, these are the players who have reported the inability to watch adverts on this thread over the last two months.
• You are no longer having ad issues (otherwise, your park will be passed on to Deca) • You are using a device that is not an iPhone • Your Friend ID listed above is incorrect
Please be aware, this is to address the advert crashes only. Other crashes are separate issues.
If anyone else is affected, please post or message me your Friend ID, and if you could confirm the device you’re using that would be helpful. Thank you!
I don’t know if this will help, but I was having a terrible time with crashing when watching ads. I play on an iPhone. I fixed it by paying more attention to the timer bar at the bottom of my screen. I had been taping the “x” as soon as it showed up - and the game would crash. Now I wait until the green timer bar at the bottom of the screen is complete before taping the “done”, the “>>”, or the “x”. No more problems. (Amethyst#0677)
I’m reading in other places that there is some issue with the Rift. Someone found a way to move paths and habitats to the Rift and it’s messing up the game. Do we have any details so we know how to avoid problems? Other than ‘Just don’t move stuff to Rift that shouldn’t be there”.
I think that 'Just don’t move stuff to Rift that shouldn’t be there', would be enough. 😉 It looks like all the posts that were on Reddit have been removed. 😊
I’m reading in other places that there is some issue with the Rift. Someone found a way to move paths and habitats to the Rift and it’s messing up the game. Do we have any details so we know how to avoid problems? Other than ‘Just don’t move stuff to Rift that shouldn’t be there”.
Some players found several exploits in the Rift and posted them on Reddit and Discord. Unless you follow the instructional videos, you won’t run into any problems. Players will not accidentally place items in the Rift. They need to follow precise steps that are not taken during normal gameplay. The posts were removed by the admin Tayzers. Deca addressed the issue today with Luflic's post on the Deca Announcements thread.
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
For some reason, I am being told that Facebook is not accessible again. I am not really surprised.
Calli flagged the Facebook error early today. Deca said they’re aware of the problem and are working on it. Some players can log in, and some cannot. Unfortunately, this is a Meta issue and not something Deca can easily fix from their side. They are trying to work with Meta to resolve the problem. When we hear an update, we will let players know.
Given the constant issues with Meta, I strongly advise players to avoid connecting their game to FB and not friending players through FB. The chances of Meta messing up are fairly high. It’s just a matter of time.
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
It just occurred to me that I haven't seen posts about the hooded bug in a while. Is that just because people are more aware of what it is or has it been fixed? (I don't get it, but I never did much before anyway.)
I had Hooded show up just a couple of days ago but I just live with him because this has been going on for years.😁
I saw this earlier today and brought my adult level 20 Hooded dragon out of hibernation. Hooded has not been flashing anyone or anything on my iPhone.
Deca is again looking into the ad crashes for iPhone users. They have asked for the Friend IDs of players who are affected to further help with the investigation. So far, these are the players who have reported the inability to watch adverts on this thread over the last two months.
• You are no longer having ad issues (otherwise, your park will be passed on to Deca) • You are using a device that is not an iPhone • Your Friend ID listed above is incorrect
Please be aware, this is to address the advert crashes only. Other crashes are separate issues.
If anyone else is affected, please post or message me your Friend ID, and if you could confirm the device you’re using that would be helpful. Thank you!
I don’t know if this will help, but I was having a terrible time with crashing when watching ads. I play on an iPhone. I fixed it by paying more attention to the timer bar at the bottom of my screen. I had been taping the “x” as soon as it showed up - and the game would crash. Now I wait until the green timer bar at the bottom of the screen is complete before taping the “done”, the “>>”, or the “x”. No more problems. (Amethyst#0677)
I tried this a few times and still am just because I live in hope it works! But nope absolutely nothing- I’m now at a point that dispite uninstalling and reinstalling the game about once a week, I can’t watch vids without the game crashing for anything- wether it’s Tolzars tower, speeding up the last 15mins of breeding or EC. It’s not my phone- I play on an iPhone 15 and I don’t have this issue with any other game or anything I use. The EC is the most annoying coz normally I watch it every day during an event to get that extra bit of currency but I’ve had to go completely without this event and the last 2 events. Deca say they won’t do any form of compensation for that as it’s third party and they can’t keep track of it but it’s so frustrating as that’s an easy couple thousand in currency I’ve missed.
I hate the Royal Match (and others) ad that has an initial timer of 60 seconds. After waiting a lifetime for that to finish, there is then an extra 15 seconds before you can 'x' out of it.
It wouldn't be so bad if these ads were infrequent, but they are the majority of the ads I receive. Most frustrating. 😤
Is there any further word on when the hacked gems will be removed from parks?
One of my park received three lots of hacked gems. I accidentally collected one a couple of days ago trying to accept gems from a friend.
This morning, the other two that have been sitting at the top of the gifts menu have gone. I am 100% sure that I didn't accept them. The hackers name is at the bottom of all the gifts, but the gems have gone. Finally. 😊
I hate the Royal Match (and others) ad that has an initial timer of 60 seconds. After waiting a lifetime for that to finish, there is then an extra 15 seconds before you can 'x' out of it.
It wouldn't be so bad if these ads were infrequent, but they are the majority of the ads I receive. Most frustrating. 😤
I second this. Only positive is the ad is so long, I often wander off and do a task or two.
I hate the Royal Match (and others) ad that has an initial timer of 60 seconds. After waiting a lifetime for that to finish, there is then an extra 15 seconds before you can 'x' out of it.
It wouldn't be so bad if these ads were infrequent, but they are the majority of the ads I receive. Most frustrating. 😤
I second this. Only positive is the ad is so long, I often wander off and do a task or two.
I turn my phone away so I don’t have to see any of the ads but still collect the rewards. I HATE advertising. It is pervasive in absolutely everything I see and everything I hear. Consumerism at its worst.
Last Edit: Feb 16, 2024 19:02:44 GMT -6 by obijuan
Is there any further word on when the hacked gems will be removed from parks?
One of my park received three lots of hacked gems. I accidentally collected one a couple of days ago trying to accept gems from a friend.
This morning, the other two that have been sitting at the top of the gifts menu have gone. I am 100% sure that I didn't accept them. The hackers name is at the bottom of all the gifts, but the gems have gone. Finally. 😊
No word from Deca, but it sounds like they’ve made some progress if they removed the gems from your park.
At this point, if you collected the hacker's gems, and the amount is lower than a thousand, it’s probably fine. Problems occur when Deca sees a park with an exorbitant amount of gems that the player could not have earned or purchased. They have said they will ban parks with excessive gems.
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
I hate the Royal Match (and others) ad that has an initial timer of 60 seconds. After waiting a lifetime for that to finish, there is then an extra 15 seconds before you can 'x' out of it.
It wouldn't be so bad if these ads were infrequent, but they are the majority of the ads I receive. Most frustrating. 😤
I hear you. I get them a lot too. I do the ads when I open up the game in the morning. When an ad comes on, I go make coffee, do some stretching, then enjoy my coffee when the second set of ad comes on. Sometimes I go empty the dish washer... By the time all three ads are finished, I will also have done some quick chores. 😉😁🤣
Is there any further word on when the hacked gems will be removed from parks?
One of my park received three lots of hacked gems. I accidentally collected one a couple of days ago trying to accept gems from a friend.
This morning, the other two that have been sitting at the top of the gifts menu have gone. I am 100% sure that I didn't accept them. The hackers name is at the bottom of all the gifts, but the gems have gone. Finally. 😊
No word from Deca, but it sounds like they’ve made some progress if they removed the gems from your park.
At this point, if you collected the hacker's gems, and the amount is lower than a thousand, it’s probably fine. Problems occur when Deca sees a park with an exorbitant amount of gems that the player could not have earned or purchased. They have said they will ban parks with excessive gems.
Are you able to be more specific than "excessive gems" or did Deca not give a specific amount? My little parks are lower level but due to only spending gems on dragons I really want in those parks (compared to my main account where I'm trying to complete the Dragonarium) they have quite a bit. One is close to being over 1000. Will Deca ban it just because I happen to have a lot due to not spending them?
Also, I'm sure I read during the height of the hacking incident that Deca said they wouldn't be banning accounts due to the fact that there was never any notification in game that the gems were hacked so anyone who doesn't use the online sources might not have realised they were bad. If I'm remembering correctly it seems unfair to go back on that.
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