Post by journeywoman on Jul 20, 2021 11:57:34 GMT -6
When adlerist first posted about the shard feature being disabled, the tutorial was working for me (or not working, really) in my second park just as it had in my first. Now, though, they seem to have taken the building out of the market but not disabled the tutorial (as I found out on my third and fourth parks), so the tutorial gets hung up on the step where you place the building, and it starts the tutorial over again when you force quit.
Basically, if you didn't get through the tutorial before they removed the building, you're shut out of your park. 😞
Last Edit: Jul 20, 2021 11:59:53 GMT -6 by journeywoman
Not sure if it is just me, but I can't get the new building in my park. It is 4x4 and I don't have an open 4x4 spot. all my spots are covered in cubes to make it easier to find the visitors. The game will not allow me to get out of the tutorial to clear a spot to put the building so I am in limbo. Anyone else having this issue? I have forced close the game 3 times but each time it restarts it is in the tutorial.
Edit: I submitted a help ticket with DECA. closed and restarted 5 more times with no change. Hopefully they can help me get into my park today.
This bug was reported by the FB rep. It’s part of the reason why the feature is in maintenance mode. I think the support ticket is your best option, so Deca can correct the error in your game. I don’t think there’s anything the player can do.
I’ll inquire again, and if I hear any updates, I’ll let you know. Sorry about that — locked out of the Vale is the worst. 💔
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
When adlerist first posted about the shard feature being disabled, the tutorial was working for me (or not working, really) in my second park just as it had in my first. Now, though, they seem to have taken the building out of the market but not disabled the tutorial (as I found out on my third and fourth parks), so the tutorial gets hung up on the step where you place the building, and it starts the tutorial over again when you force quit.
Basically, if you didn't get through the tutorial before they removed the building, you're shut out of your park. 😞
Oh no! I’ll report this right now.
Thank you!!
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
When adlerist first posted about the shard feature being disabled, the tutorial was working for me (or not working, really) in my second park just as it had in my first. Now, though, they seem to have taken the building out of the market but not disabled the tutorial (as I found out on my third and fourth parks), so the tutorial gets hung up on the step where you place the building, and it starts the tutorial over again when you force quit.
Basically, if you didn't get through the tutorial before they removed the building, you're shut out of your park. 😞
Same for me. Just tried to get to my park, and stuck in the tutorial with no building to place.
Park Level: 180 {Max} | Team Iron Blossom 🌼 GCID: Lady Redwolf 🐺| Friend ID: Kai#9961
Not sure if it is just me, but I can't get the new building in my park. It is 4x4 and I don't have an open 4x4 spot. all my spots are covered in cubes to make it easier to find the visitors. The game will not allow me to get out of the tutorial to clear a spot to put the building so I am in limbo. Anyone else having this issue? I have forced close the game 3 times but each time it restarts it is in the tutorial.
Edit: I submitted a help ticket with DECA. closed and restarted 5 more times with no change. Hopefully they can help me get into my park today.
This bug was reported by the FB rep. It’s part of the reason why the feature is in maintenance mode. I think the support ticket is your best option, so Deca can correct the error in your game. I don’t think there’s anything the player can do.
I’ll inquire again, and if I hear any updates, I’ll let you know. Sorry about that — locked out of the Vale is the worst. 💔
I would go so far as to say that they should always allow players to exit from any tutorial. It's been such a problem over the years, tutorials that lock up for a multitude of reasons that are hard to predict before you have millions of players going through them. Have an exit tutorial button for that gives the final rewards a tutorial would provide and ends it. And then add a tutorial option in the 'help' section for a building that lets you re-run the tutorial without getting rewards, so you can check it out again later after fixing whatever was causing you an issue. Would be a great review for some players too.
This bug was reported by the FB rep. It’s part of the reason why the feature is in maintenance mode. I think the support ticket is your best option, so Deca can correct the error in your game. I don’t think there’s anything the player can do.
I’ll inquire again, and if I hear any updates, I’ll let you know. Sorry about that — locked out of the Vale is the worst. 💔
I would go so far as to say that they should always allow players to exit from any tutorial. It's been such a problem over the years, tutorials that lock up for a multitude of reasons that are hard to predict before you have millions of players going through them. Have an exit tutorial button for that gives the final rewards a tutorial would provide and ends it. And then add a tutorial option in the 'help' section for a building that lets you re-run the tutorial without getting rewards, so you can check it out again later after fixing whatever was causing you an issue. Would be a great review for some players too.
The tutorials, whether for an event or other feature are hardcoded. So it’ll take more work on Deca’s end, but at some point they need to address the issue so players can opt out or skip it.
I think the error they made with Dragon Draw was attached an event-style tutorial to it. It should’ve been a regular feature, like Ts’aishen or Tiamat and Bahamut, that players have an option to use or disregard. All players are forced into Dragon Draw. You can’t sell the building. And tying it to an event-like tutorial opened up the possibility for lots of bugs.
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
Ok, but only one contributor will receive the choose/ winning dragon. How many players are there ? Sweet dreams guys. If all those who bet that dragon would receive one would be ok, but it is not intended that way…Unless I totally misunderstood….
Is it really only one in all of DragonVale?
There will be a winner for each cycle so there can be many winners in a 24 hour period. Deca also said if not enough players are benefiting or winning the dragon, they’ll adjust the game.
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
Do we know if the dragons from Draw can be twin and rift versions if you already own that dragon, similar to mystery eggs? That will tell if this is useful to those of us with nearly full collections and needing mostly twins or rifts.
I requested the dragon be awarded through a mystery egg. So if the player owns a regular version, they’ll receive a twin, and if they have a twin, they’ll receive a traited-twin. This way long-time players who have all the dragons will be motivated to play. No word yet on how the dragon will be awarded.
I asked, and so far Dragon Draw has not been set up to deliver the dragon prize through a mystery egg. But they’ll look into possibility of changing that in the future.
Waiting to hear back from the DV team on the bug issues when placing the new building and the inability to purchase the new building. Players on Reddit, Discord, and FB are all experiencing the same problems. Hopefully it’ll be addressed soon. But in the meantime, please contact Deca.
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
When adlerist first posted about the shard feature being disabled, the tutorial was working for me (or not working, really) in my second park just as it had in my first. Now, though, they seem to have taken the building out of the market but not disabled the tutorial (as I found out on my third and fourth parks), so the tutorial gets hung up on the step where you place the building, and it starts the tutorial over again when you force quit.
Basically, if you didn't get through the tutorial before they removed the building, you're shut out of your park. 😞
Same for me. Just tried to get to my park, and stuck in the tutorial with no building to place.
Yep I’m locked out as well - stuck in a market with nothing to place 😬
GCID: NinjaKiwi. *remember the full stop!*
DVID: NinjaKiwi#3970
Currently breeding for whatever twins I can possibly get my hands on
PSA: lastest bug fix for players stuck in Dragon Draw tutorial
For all players who are locked out of their game due to the inability to place the new building or the inability to purchase it, please force closeDragonVale. When you restart, the issue may be resolved.
The DV team wrote a script to address the issue; however, it hasn’t been applied to all games yet. But please try. Thank you!
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
PSA: lastest bug fix for players stuck in Dragon Draw tutorial
For all players who are locked out of their game due to the inability to place the new building or the inability to purchase it, please force closeDragonVale. When you restart, the issue may be resolved.
The DV team wrote a script to address the issue; however, it hasn’t been applied to all games yet. But please try. Thank you!
This is new? But I tried that shortly after release and it worked?
Soooo my game froze as soon as I entered the buildings. I force quit and restarted - no new building, no tutorial ……
Do I need to send a ticket?
No, Dragon Draw is in maintenance mode, so it’s been pulled from the game for now. As long as you can still play DV, you’re all good.
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
Can we just close out and not lose new building I can’t sit and wait for DECA to do something. Have end of driveway to do.😁
Yeah…I am stuck in the market. It happened in two of my parks. I go to market and get stuck. 🎶Stuck in the middle with you…🎶
Force close the DV app. When you reopen, you should be able to play.
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
With how crazy some people are about obtaining twins, the feature will benefit most players.
And more importantly, it gives DECA direct feedback on what kinds of dragons are favoured.
I'll certainly appreciate it for the odd rift traited epic... too hard to breed!
Nope, you can’t get twins or traited-twins from Dragon Draw. I’ve put in the request, but until the game is changed, you can only receive the regular version of the dragon. So the feature won’t help twin or Rift collectors.
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
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