In the past, some of our members' questions were not answered because the DV Team misunderstood the question. If you need clarification on the reply you received, post it on this thread, and I can ask Deca. I’ve unlocked this thread so members can post.
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
We are aware that many of you are still waiting for compensation for the login issues of the past weeks.
We are very sorry that this is taking this long, we have our smartest wizards working on the magical calculations that will enable us to reward you individually.
Compensation will be sent out as soon as possible, and we will update you here when it happens.
✨Thank you very much for your patience!
Please be aware this account will not be receiving and replying to messages. Thank you!
‼️ Some of you had issues logging into your accounts during our current envet. Our team decided to compensate all players for this, as well as giving out extra compensation to every player affected.
💎 50 Gems are being sent out to all players, with an extra 100 Gems and 10000 EC being sent out to all players affected.
If you were affected and have not received any compensation by tomorrow, please reach out to our team.
We want to apologize again for the issues and are committed to improving the game continuously for more enjoyment of our events in the future!
✨ Thank you for your support!
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‼️ After considering your feedback from the last years and time changes, we have decided to not adjust the daily reset twice a year when the clock changes in EU/NA, and to keep the daily reset at 2pm UTC, to not risk any issues within the game. Please be aware of this moving forward.
✨ Thank you for your support!
Please be aware this account will not be receiving and replying to messages. Thank you!
Our Into The Greenhouse event is about to start, bringing with it some wonderful new decorations and dragons, and of course some fun mini games!
💚 We want to use this moment to thank you again for your loyalty and support over the last months and years.
We realize that some of you have been unhappy with our compensation for the issues with our last event and thus want to extend an apology and a third part of compensation for all of you:
On day 2 of our Into the Greenhouse event, the 10th of November, we are bringing back the last day of the calendar from our former event, thus giving all players the chance to choose a dragon from the last event.
🐉 This means that during this event you will all receive two free dragons from our event calendar!
Please be aware this account will not be receiving and replying to messages. Thank you!
Some of you had issues with our current event, due to it ending early.
Due to the circumstances of this issue, we have decided to send compensation out to all of you. Each of you will receive 750 EC and 1 Runestone to make up for what you might have lost due to our winter event ending early.
We want to apologize again for the issue and inform you, that the fix keeping the event from ending early again is currently holding strong, and are committed to improving the game continuously for more enjoyment of our events in the future!
Thank you for being so supportive!
Please be aware this account will not be receiving and replying to messages. Thank you!
PSA: Claims have been reactivated at the Runic Breeding Caves and compensation for players who purchased Runestones
For those of you who purchased Runestones between December 14th (event start date) and December 21st (bug fixed), if the Claims button is still greyed out in the caves you activated, please contact support and they will grant the Runestones you lost, so you can activate those caves and make your claims.
I know reaching out to support is not always ideal, but unfortunately, this is the easiest and fastest way for players to be compensated, since some players used all their Runestones, while others only used some.
If you have any problems receiving your Runestones, please inform a Game Representative at your earliest convenience, and we will pass on your support ticket number to the Deca reps. This is important to Deca. They want to be sure players who made purchases are fully compensated. Thank you so much!
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
PSA: Important information about the resetting of the Claims button
Some clarification on how the reset Claims button works. Many thanks to Calli and the FB DragonVale Group for investigating this further.
• If you made claims from the Runic Breeding Caves before yesterday (8 January), the Claims button will now show one claim left instead of zero.
• If you didn’t make a claim from the Runic Breeding Caves earlier, after you make a claim now, force close the game and reopen. The Claims button will be reset and you’ll be able to make another claim from the cave.This is important because most players wait until the end of the event to make their claims and may not know the Claims button will reset.
• Instead of 10 dragons, it is now possible to claim 19 dragons from the RBCs (the always active main cave only has one claim and cannot be reset).
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
Some of you lost the opportunity to spend your iceberries at the end of the last event, due to it ending early. We want to apologize for the disappointment this may have caused many of you.
To make up for it, we are offering compensation through our customer service for all players who have lost a significant amount of currency. Our agents will look into what you have lost through the early shutdown of the event and convert this loss to gems as compensation.
To do this, we ask you to open a new ticket with your request, as we are not able to go through all the tickets we have already received and this would risk some of you missing out on the compensation you deserve.
Thank you for being so supportive!
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We are aware of the current bug and potential exploit around the rifts in your parks. Currently, we are looking into ways to fix these. Until then, please be aware that any use of this exploit could lead to issues that may affect your park negatively once everything's resolved.
If your park becomes unplayable due to this, we might not be able to assist you with fixing it afterward. We hope to have this resolved for you soon and thank you for your understanding and patience.
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We are aware that many of you are still waiting for a few very special dragons to join your parks!
Sadly catching them and bringing them to you is taking our wizards longer than we thought, but we want to reassure you that a Leap Year Dragon, as well as a dragon to celebrate the Year of the Dragon are still planned to come to your parks within the year!
We appreciate your patience and understanding and can't wait to reveal these dragons to you when it is time!
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Deca Games’ Community Design Contest has returned!
Depths of the Ocean Dragons
I could not be more thrilled that Deca may be adding some deep sea creatures to the upcoming summer event. I love these oddities. It’s like an early Halloween present!
To enter the contest, post your submission on r/DragonVale, and in the replies of this Reddit post, provide a link to your contest submission. If you’ve joined Discord, you can post your entry on the DragonVale Discord server on the Community Contest channel. G’luck!
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
📢Wizards and Witches of DragonVale, our own wizards have been busy preparing the upcoming event, but there is still so much to do! This is why we have decided to extend our Expansion Extravaganza for one week! This means our next event will start on the 28th of March! 🌸 To help you pass the time until our Easter Event, we are bringing back another mini-event; The Twin Weekend! 🤩 It will last from the 23rd-24th of March!
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The Spoiler Contest will disclose the name of an upcoming, unreleased limited event dragon. Players guess what the dragon will look like by answering a series of multiple-choice questions.
The five players who earn the most points by answering the questions correctly win 100 gems!
we are aware of the current issues with not receiving rewards for watching ads. We apologize for the inconvenience this has caused for many of you. We have identified the issue causing this and are preparing the update needed for the fix, which will be with you soon!
We appreciate your patience and understanding.
Please be aware this account will not be receiving and replying to messages. Thank you!
Deca has launched another AMA session! Players have until 15 June, 23:59 UTC to ask their questions on this Reddit post. If you don’t have a Reddit account, please post your queries on this thread (I unlocked the thread so members can access it). On behalf of the DragonVale Community Forum, I will add your questions to the Reddit AMA.
Now is your chance to get answers to all those burning DV questions!
Last Edit: May 30, 2024 11:39:25 GMT -6 by adlerist: Date was changed from July 15th to June 15th
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
Post by kaleni#0146 on May 31, 2024 2:32:06 GMT -6
I have a couple questions. I might think of one or two more later, but most of mine usually get asked anyway. I haven’t had a chance to look at the AMA to see if these have already been asked yet, but I can do that at some other point if needed.
Anyway, here they are:
1. Does Deca have any idea, at all, for Eggy Hatchy’s future? Is it completely scrapped, or are there any plans, however vague, to include it in an event any time soon? Or is it just kind of ‘in limbo’ at the moment? I think a lot of players would agree with me that some clarity regarding EH would be awesome, after over a year of absence. If it has been scrapped or is in a kind of ‘limbo’ state, are there any plans to create a new unique EC mechanic, rather than repeating RBCs, DBs, treats/racing and Magic Tap?
The second one’s more of a suggestion phrased as a question, but most of the AMA questions are anyway. I believe in the past Deca has answered a question regarding whether people who work on the game also play it. From memory their answer was that everyone does, to varying degrees (depending on how much time they can dedicate to it). My question stands even if I’m misremembering, I’m just giving context.
2. Do the people who develop DV also play it? If so, are there any people who play to achieve the more challenging, long-term goals like red, blue and especially purple fire? As you’ll remember, there was recently a change - that was luckily changed back very quickly, so thank you for that - which meant Rift primaries were breedable. Every DV player who posted in response, whether they wanted to achieve purple fire/generally collect traited dragons for breeding or not, could see why this decision was going to make getting traited dragons excruciatingly more difficult, so some players expressed concern that Deca don’t understand the more difficult side of the game, as it should’ve been clear to them from the get-go that this was an unfair decision, if they understood the difficulties surrounding the Rift. So, with that said, my follow up question would be: If no one at Deca is currently trying to achieve purple fire, please could this be considered, and this person consulted regarding the difficulty of the Rift? It would mean Deca is able to relate more to players, especially those who rely on the Rift, and mean their decision-making can be more in line with players going forward.
I have a couple questions. I might think of one or two more later, but most of mine usually get asked anyway. I haven’t had a chance to look at the AMA to see if these have already been asked yet, but I can do that at some other point if needed.
Anyway, here they are:
1. Does Deca have any idea, at all, for Eggy Hatchy’s future? Is it completely scrapped, or are there any plans, however vague, to include it in an event any time soon? Or is it just kind of ‘in limbo’ at the moment? I think a lot of players would agree with me that some clarity regarding EH would be awesome, after over a year of absence. If it has been scrapped or is in a kind of ‘limbo’ state, are there any plans to create a new unique EC mechanic, rather than repeating RBCs, DBs, treats/racing and Magic Tap?
The second one’s more of a suggestion phrased as a question, but most of the AMA questions are anyway. I believe in the past Deca has answered a question regarding whether people who work on the game also play it. From memory their answer was that everyone does, to varying degrees (depending on how much time they can dedicate to it). My question stands even if I’m misremembering, I’m just giving context.
2. Do the people who develop DV also play it? If so, are there any people who play to achieve the more challenging, long-term goals like red, blue and especially purple fire? As you’ll remember, there was recently a change - that was luckily changed back very quickly, so thank you for that - which meant Rift primaries were breedable. Every DV player who posted in response, whether they wanted to achieve purple fire/generally collect traited dragons for breeding or not, could see why this decision was going to make getting traited dragons excruciatingly more difficult, so some players expressed concern that Deca don’t understand the more difficult side of the game, as it should’ve been clear to them from the get-go that this was an unfair decision, if they understood the difficulties surrounding the Rift. So, with that said, my follow up question would be: If no one at Deca is currently trying to achieve purple fire, please could this be considered, and this person consulted regarding the difficulty of the Rift? It would mean Deca is able to relate more to players, especially those who rely on the Rift, and mean their decision-making can be more in line with players going forward.
I have the answers, or partial answers, to these questions.
1. I asked about Eggy Hatchy several times, most recently at the start of this event. Deca said it'll be added to a future event but did not say which one.
2. The Deca Community Manager informed us that the breedable Rift primaries were accidentally released. Apparently, they were testing something. I don't know why testing was performed in the prod file instead of a designated testing environment. It is unclear if Deca was planning on releasing the breedable Rift primaries in the distant future, but if they were, it appears they will not be doing this given the immediate reversal of the snafu.
I can still ask Deca when Eggy Hatchy will be released. They may not give a date or the event, but you never know, maybe it’ll be here soon, and they'll provide that info.
Previously, a player asked Deca if members of the DV Team play DV. The answer is yes. But I can inquire if anyone on the team has achieved Blue Fire, Purple Fire, or have all the dragons traited, and how long the team members have been playing.
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
I have a couple questions. I might think of one or two more later, but most of mine usually get asked anyway. I haven’t had a chance to look at the AMA to see if these have already been asked yet, but I can do that at some other point if needed.
Anyway, here they are:
1. Does Deca have any idea, at all, for Eggy Hatchy’s future? Is it completely scrapped, or are there any plans, however vague, to include it in an event any time soon? Or is it just kind of ‘in limbo’ at the moment? I think a lot of players would agree with me that some clarity regarding EH would be awesome, after over a year of absence. If it has been scrapped or is in a kind of ‘limbo’ state, are there any plans to create a new unique EC mechanic, rather than repeating RBCs, DBs, treats/racing and Magic Tap?
The second one’s more of a suggestion phrased as a question, but most of the AMA questions are anyway. I believe in the past Deca has answered a question regarding whether people who work on the game also play it. From memory their answer was that everyone does, to varying degrees (depending on how much time they can dedicate to it). My question stands even if I’m misremembering, I’m just giving context.
2. Do the people who develop DV also play it? If so, are there any people who play to achieve the more challenging, long-term goals like red, blue and especially purple fire? As you’ll remember, there was recently a change - that was luckily changed back very quickly, so thank you for that - which meant Rift primaries were breedable. Every DV player who posted in response, whether they wanted to achieve purple fire/generally collect traited dragons for breeding or not, could see why this decision was going to make getting traited dragons excruciatingly more difficult, so some players expressed concern that Deca don’t understand the more difficult side of the game, as it should’ve been clear to them from the get-go that this was an unfair decision, if they understood the difficulties surrounding the Rift. So, with that said, my follow up question would be: If no one at Deca is currently trying to achieve purple fire, please could this be considered, and this person consulted regarding the difficulty of the Rift? It would mean Deca is able to relate more to players, especially those who rely on the Rift, and mean their decision-making can be more in line with players going forward.
I have the answers, or partial answers, to these questions.
1. I asked about Eggy Hatchy several times, most recently at the start of this event. Deca said it'll be added to a future event but did not say which one.
2. The Deca Community Manager informed us that the breedable Rift primaries were accidentally released. Apparently, they were testing something. I don't know why testing was performed in the prod file instead of a designated testing environment. It is unclear if Deca was planning on releasing the breedable Rift primaries in the distant future, but if they were, it appears they will not be doing this given the immediate reversal of the snafu.
I can still ask Deca when Eggy Hatchy will be released. They may not give a date or the event, but you never know, maybe it’ll be here soon, and they'll provide that info.
Previously, a player asked Deca if members of the DV Team play DV. The answer is yes. But I can inquire if anyone on the team has achieved Blue Fire, Purple Fire, or have all the dragons traited, and how long the team members have been playing.
I'm so glad to hear EH will make a triumphant return at some point! And the Rift primaries thing being an accident makes much more sense, though obviously I'm still interested to know how much they do play.
Post by singleimage on Jun 7, 2024 14:00:32 GMT -6
I also add my support to kaleni#0146’s (Kaleni#0146) questions.
Here are a couple more
1. Can we receive more Abundant Essence when collecting from habitats and opening the Ts’aishen daily chest? If we could receive 3-4 times more Essence, players will be able to upgrade Ts’aishen in 2-3 years instead of 6-8 years.
2. I’m trying to get all the dragons traited, but the Galaxy dragons are really difficult because they can’t be bred in the Rift, and the Galaxy EOM is way too expensive. Can you please lower the cap on just the Galaxy EOM to 125,000 Etherium? Or reset the cap every time the Galaxy EOM is released?
3. Right now, if we don’t own a dragon, we can wish for it. If we own it, we can wish for a twin. But if we own a twin, we can’t wish for a traited twin. Can traited versions of dragons please be added to the Wishing Well?
4. I know a lot of players have asked for this before, but it's not in the game yet, and it seems like a small update. Can the timers for Kairos and Gaia be changed to 3 days and 23 hours like how the Colosseum, Tiamat, and Bahamut are 23 hours? It would put the game in sync and prevent Kairos and Gaia from being ready later and later and later.
Thank you for answering our questions, DECA Games! And thank you adlerist for giving this to DECA!
I have a few questions for Deca's current Ask Me Anything.
1. Could the number of dragons that can be transported through the Rift Gate be increased please? Two at a time isn’t always enough. It has been like this since the Rift was introduced and it appears that there is another slot that could be activated.
2. Are there any plans for another Double Rift Extravaganza? The last one was November 2022.
3. Twin weekends used to be for three days. Could this please be reinstated rather than the two day Twin weekends that we've had recently?
4. When a new dragon is released, can it pleased be placed in a category in the Dragonarium? If a dragon is only in ‘All’, the Dragonarium will still breathe red fire even though a player doesn’t have all the dragons. This diminishes the achievement of obtaining all dragons and having a red fire breathing Dragonarium.
5. Is it possible for the percentage of traited dragons bred in the rift to be adjusted please? The chance of receiving a traited dragon should be much higher than it is currently. It is frustrating to breed a much-wanted dragon only for it to be without a trait.
I’d also like to support the questions that ask for a filter in the social menu and a guaranteed way to get specific Rift Galaxy dragons.
Thank you Deca for the chance to ask more questions. 😊
Thank you adlerist for asking these on our behalf. Please edit these questions if necessary. 😊
Only three hours left to submit your questions to Deca’s AMA. You can post your queries on this thread or message me.
Thank you to everybody who already posted or messaged their questions. It is greatly appreciated!
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
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