The bug hit me when I had paid for 7 runestones. I lost the extra cave that we were given at the beginning and all 6 I had activated. So…lost the chance at claiming 7 dragons, all the currency I would have made out of the extra caves, all my choices I had already bred, and out my money. I should have learnt my lesson last year when the bug hit me, but on a smaller scale and they never compensated me in any way or refunded money or runic stones. Oh well…rune stones once was one of the best things in the game. It is no longer reliable to get what you pay for.
They really need to quit pumping events out, and fix the problems. I also missed out on when the event island merged with gemstone island, and recently another event ended early for me. Neither of those times I was compensated. At least when Backflip was around if there was a mistake you were heavily compensated without even asking, and usually in a better place before the glitch, AND you got a pop up apology message.
Are you sure you lost your claims? I’ve noticed that it reset the caves like to a new event and I still have my claims in three caves. I’m actually considering trying to exploit the bug and make early claims and hope it hits again and again so I can at least get something out of this. I feel bad for DECA because this is going to hit there bottom line hard with the loss of rl$.
Just lost my egg history in my caves, first time for me in this event. Hopefully I can get my eggs back and they can quickly solve the bug so I can get on with my target dragons I had planned on claiming.
RBCs are being kind to me! I made a list of the dragons I don’t have in Rift (124) and noted the ones I do have the untraited Twin version. This gives me a great list to concentrate on when we have the Runic Caves. It’s working! I’ve already bred 8 eggs in RBC that will give me traited dragons i don’t have, including the 2 I’ll need for breeding new event dragons! I’ll be buying tokens so I can harvest all 10 caves.
Post by dragonglow on Dec 18, 2023 13:12:21 GMT -6
New Christmas event same old problem……Bought runic stones, activated caves started breeding and collecting eggs, game crashes, reload and runic caves are gone along with egg history. Reboot and caves return but are not activated and history is empty. Same message from DECA they are aware of problem and working on. With this real money has been lost because of having to buy stones to trigger caves and then it is all wiped out with loads of time left on caves. I was given three so so dragons and a Motley egg. Really! The Christmas event and runic caves was something I use to look forward to……not so anymore.
Post by NinjaKiwi. on Dec 18, 2023 13:23:07 GMT -6
This makes me so sad - I was really looking forward to the RBCs and was just weighing up if I could afford to splurge on the big pack, but now I'm hesitating.
I also feel for Deca, they must be scrambling when everyone wants to wind up for Christmas...
GCID: NinjaKiwi. *remember the full stop!*
DVID: NinjaKiwi#3970
Currently breeding for whatever twins I can possibly get my hands on
The bug hit me when I had paid for 7 runestones. I lost the extra cave that we were given at the beginning and all 6 I had activated. So…lost the chance at claiming 7 dragons, all the currency I would have made out of the extra caves, all my choices I had already bred, and out my money. I should have learnt my lesson last year when the bug hit me, but on a smaller scale and they never compensated me in any way or refunded money or runic stones. Oh well…rune stones once was one of the best things in the game. It is no longer reliable to get what you pay for.
They really need to quit pumping events out, and fix the problems. I also missed out on when the event island merged with gemstone island, and recently another event ended early for me. Neither of those times I was compensated. At least when Backflip was around if there was a mistake you were heavily compensated without even asking, and usually in a better place before the glitch, AND you got a pop up apology message.
Are you sure you lost your claims? I’ve noticed that it reset the caves like to a new event and I still have my claims in three caves. I’m actually considering trying to exploit the bug and make early claims and hope it hits again and again so I can at least get something out of this. I feel bad for DECA because this is going to hit there bottom line hard with the loss of rl$.
Oh I am positive. I have no claims in the 7 caves. What I have is basic dragons in my gifts that it automatically chose for me…not a single epic or rare that I actually needed that I had in my history. Gift, blue fire, infrared… the kind of stuff you sell off daily is what I got for my money.
Are you sure you lost your claims? I’ve noticed that it reset the caves like to a new event and I still have my claims in three caves. I’m actually considering trying to exploit the bug and make early claims and hope it hits again and again so I can at least get something out of this. I feel bad for DECA because this is going to hit there bottom line hard with the loss of rl$.
Oh I am positive. I have no claims in the 7 caves. What I have is basic dragons in my gifts that it automatically chose for me…not a single epic or rare that I actually needed that I had in my history. Gift, blue fire, infrared… the kind of stuff you sell off daily is what I got for my money. View Attachment
adlerist your grandeur dragon must have come with some koalas! Got it on the first try! I haven’t had that kind of luck in a lonnggg long time!
Mind if you could pass me a couple of your koalas?
Mine have all wandered off to other areas of the park during Expansion Extravaganza as the new islands proved too tempting for them. I have sent Oasian and Lumi off on a hunt to seek out all the missing koalas, but they haven't yet returned.
DragonVale update in the App Store for those with Apple devices. Fingers crossed this update has a fix for the event ending glitch!
I noticed the update earlier today. But I’m a little too nervous to test it out. I don’t believe it’s a fix for the event-ending bug. When I find out what the update contains, I’ll post about it on the General DragonVale thread.
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
The bug hit me when I had paid for 7 runestones. I lost the extra cave that we were given at the beginning and all 6 I had activated. So…lost the chance at claiming 7 dragons, all the currency I would have made out of the extra caves, all my choices I had already bred, and out my money. I should have learnt my lesson last year when the bug hit me, but on a smaller scale and they never compensated me in any way or refunded money or runic stones. Oh well…rune stones once was one of the best things in the game. It is no longer reliable to get what you pay for.
So sorry to hear this happened to you and other Forum members. If you’re not compensated please contact Deca, or let me know, and I’ll pass on your Friend ID, support ticket number, and any helpful information. Deca always asks players to inform them when they don't receive compensation. Even if you don’t care or don’t need the currency, it helps them so they can ensure players aren’t missed in the future. As far as compensation for the current bug, they need to fix the issue first. It wouldn't make sense to compensate with an active bug and have to compensate over and over every time the RBCs close. If you don't receive compensation, please let me know or contact support.
They really need to quit pumping events out, and fix the problems. I also missed out on when the event island merged with gemstone island, and recently another event ended early for me. Neither of those times I was compensated. At least when Backflip was around if there was a mistake you were heavily compensated without even asking, and usually in a better place before the glitch, AND you got a pop up apology message.
Deca is not perfect. They’ll make mistakes and have bugs just like any other developer. Maybe they can’t fix things as quickly as a large company, and maybe they’re slower with fewer employees. But DV wouldn’t be any better under Backflip/Hasbro today.
Wishing that DV was like how it was in the glory days of 2011-2013 when there were hardly any bugs, hardly any events, a handful of islands, and 100 dragons is a nice thought. But everybody would’ve quit the game of boredom with no new content. Instead, time marches on, and here we are with a 13-year-old custom-built engine, 36+ islands, and 800+ dragons, making it through another day.
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
DragonVale update in the App Store for those with Apple devices. Fingers crossed this update has a fix for the event ending glitch!
I noticed the update earlier today. But I’m a little too nervous to test it out. I don’t believe it’s a fix for the event-ending bug. When I find out what the update contains, I’ll post about it on the General DragonVale thread.
I have updated and have had no problems. Perhaps that should read I have had no unusual, unexpected things happening after updating.
The update only says that it includes event data, nothing about fixing bugs or crashes.
Well! This was a very quick event. Launched my game, collected from a few habitats, sold an Abyss egg in Gaia’s nest and, wait for it ——— CRASH!!! A wizard’s spell torched my Runic caves, blew a giant hole in the sky, and left behind two Whirlwind eggs and an Abyss egg as souvenirs - obviously the work of a graduate from Mrs. Murphy’s School who did not do his homework. So it’s back to the start line with an empty egg history and a week of lost breeding time between the caves that were alive and are now dead. Should I bury or cremate a deceased Runic cave?
I noticed the update earlier today. But I’m a little too nervous to test it out. I don’t believe it’s a fix for the event-ending bug. When I find out what the update contains, I’ll post about it on the General DragonVale thread.
I have updated and have had no problems. Perhaps that should read I have had no unusual, unexpected things happening after updating.
The update only says that it includes event data, nothing about fixing bugs or crashes.
The description in the App Store never has any details. We always ask Deca for the contents. Once they’ve responded to my query, I’ll post it on General DV.
Friend ID: adlerist#5274
Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
The bug hit me when I had paid for 7 runestones. I lost the extra cave that we were given at the beginning and all 6 I had activated. So…lost the chance at claiming 7 dragons, all the currency I would have made out of the extra caves, all my choices I had already bred, and out my money. I should have learnt my lesson last year when the bug hit me, but on a smaller scale and they never compensated me in any way or refunded money or runic stones. Oh well…rune stones once was one of the best things in the game. It is no longer reliable to get what you pay for.
So sorry to hear this happened to you and other Forum members. If you’re not compensated please contact Deca, or let me know, and I’ll pass on your Friend ID, support ticket number, and any helpful information. Deca always asks players to inform them when they don't receive compensation. Even if you don’t care or don’t need the currency, it helps them so they can ensure players aren’t missed in the future. As far as compensation for the current bug, they need to fix the issue first. It wouldn't make sense to compensate with an active bug and have to compensate over and over every time the RBCs close. If you don't receive compensation, please let me know or contact support.
They really need to quit pumping events out, and fix the problems. I also missed out on when the event island merged with gemstone island, and recently another event ended early for me. Neither of those times I was compensated. At least when Backflip was around if there was a mistake you were heavily compensated without even asking, and usually in a better place before the glitch, AND you got a pop up apology message.
Deca is not perfect. They’ll make mistakes and have bugs just like any other developer. Maybe they can’t fix things as quickly as a large company, and maybe they’re slower with fewer employees. But DV wouldn’t be any better under Backflip/Hasbro today.
Wishing that DV was like how it was in the glory days of 2011-2013 when there were hardly any bugs, hardly any events, a handful of islands, and 100 dragons is a nice thought. But everybody would’ve quit the game of boredom with no new content. Instead, time marches on, and here we are with a 13-year-old custom-built engine, 36+ islands, and 800+ dragons, making it through another day.
Bruh, those links lol. Touché! Sounds like people complaining about DECA, but a lot worse. Even Fletch liked that last link (and Grandpakenny 😆), and that poster was harsh. It was their only post on the forum, they quit the game lol. I remember the last two years of BFS. The forum’s admins, mods and many members were really angry with them. Players were brutal. Reddit was toxic. The hate for BFS was way worse than what people think about DECA.
A lot of people on Discord and Reddit will also say that BFS was better than DECA, like we had it so good with them lol. It’s so strange that everyone forgot about BFS’s flaws and all the hate.
My wife just hit the bug with the event ending and all runic caves closing. She had just bought the 3 extra caves too. This is honestly something they need to do full refunds on until they get it fixed, unless they feel strongly that it can be restored in a very short period of time. She filled out a ticket, will watch it over the next few days. Not only do you lose a potential new dragon for each cave, you lose a week’s worth of event currency from the breeds.
Just a quick question- do we know if event currency can be obtained growing crops this event please? I’m about to see if you can earn any at the racetrack also but didn’t want to waste any time trying for different crops!! Page looks fantastic as usual Adlerist! 😊
No, earning event currency from growing crop is for the “harvest” event, not winter. Generally if there is another way to earn event currency ( RBC, eggy hatchy, bingo cards) the racetrack does not give event currency. Sometimes they forget to turn it off when the next event starts after earning at the racetrack has been in an event. I checked first thing in this event, no currency.
More info on the Runic caves closing bug: while her extra caves are now all closed, she still shows 1 claim in the main cave after doing a breed. Random bad dragons were picked for each open cave and are in her social tab.
They really need a secondary check before closing events in game! At least stick that in place until they find and fix the real bug. And it wouldn't hurt to leave it in place.
I've also had the event reset on me today. Serves me right for not checking the forum! If I had I'd have claimed the 9 dragons I'd bred in the Runic Caves already rather than waiting to get the new event unbreedables as well and optimising for breed difficulty, availability etc as I usually do.
Gotta say, it seems unwise in retrospect to include Runic Caves in an event if this was a known issue. This is going to cause a lot of support tickets. :/
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Are you sure you lost your claims? I’ve noticed that it reset the caves like to a new event and I still have my claims in three caves. I’m actually considering trying to exploit the bug and make early claims and hope it hits again and again so I can at least get something out of this. I feel bad for DECA because this is going to hit there bottom line hard with the loss of rl$.The bug hit me when I had paid for 7 runestones. I lost the extra cave that we were given at the beginning and all 6 I had activated. So…lost the chance at claiming 7 dragons, all the currency I would have made out of the extra caves, all my choices I had already bred, and out my money. I should have learnt my lesson last year when the bug hit me, but on a smaller scale and they never compensated me in any way or refunded money or runic stones. Oh well…rune stones once was one of the best things in the game. It is no longer reliable to get what you pay for. 
I noticed the update earlier today. But I’m a little too nervous to test it out. I don’t believe it’s a fix for the event-ending bug. When I find out what the update contains, I’ll post about it on the General DragonVale thread.DragonVale update in the App Store for those with Apple devices. Fingers crossed this update has a fix for the event ending glitch!
I have updated and have had no problems. Perhaps that should read I have had no unusual, unexpected things happening after updating.I noticed the update earlier today. But I’m a little too nervous to test it out. I don’t believe it’s a fix for the event-ending bug. When I find out what the update contains, I’ll post about it on the General DragonVale thread.
