Post by unknownlance on Dec 19, 2023 8:20:00 GMT -6
Seems like a doubles day but not receiving doubled berries. Sold a few eggs waiting in the nursery for doubles only to have their regular berries return. Sigh... There is no end to the bugs in this event.
Seems like a doubles day but not receiving doubled berries. Sold a few eggs waiting in the nursery for doubles only to have their regular berries return. Sigh... There is no end to the bugs in this event.
Same issue here - I collected from Rift habitats but only got 2 EC not 4.
It’s been reported!
EDIT: The game is now showing as a Double Day (x2 on the Iceberries icon), but the game is paying out as if it’s a regular day. Deca is aware, hopefully it’ll be addressed soon.
Last Edit: Dec 19, 2023 8:33:10 GMT -6 by adlerist
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Seems like a doubles day but not receiving doubled berries. Sold a few eggs waiting in the nursery for doubles only to have their regular berries return. Sigh... There is no end to the bugs in this event.
Deca has released a potential fix to stabilise the event disappearing bug. It may not fully resolve the issue. They are monitoring the progress and are currently looking into restoring the Runic Breeding Caves.
If you experience the bug after this was posted, please let us know. Thank you!
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I updated my app yesterday and am also not getting double berries. In one of my games, the double-not-double day didn’t start till after I’d played games (which was the only part actually doubled) and halfway through collection. I’m sorry for Deca, this event is usuallly my favorite and I usually spend money to get more EBCs, but I can’t bring myself to do that now. I know they need to pay employees and I love that the game didn’t go away when Hasbro gave up on it, but iI just can’t do it
They really need to quit pumping events out, and fix the problems. I also missed out on when the event island merged with gemstone island, and recently another event ended early for me. Neither of those times I was compensated. At least when Backflip was around if there was a mistake you were heavily compensated without even asking, and usually in a better place before the glitch, AND you got a pop up apology message.
Deca is not perfect. They’ll make mistakes and have bugs just like any other developer. Maybe they can’t fix things as quickly as a large company, and maybe they’re slower with fewer employees. But DV wouldn’t be any better under Backflip/Hasbro today.
Wishing that DV was like how it was in the glory days of 2011-2013 when there were hardly any bugs, hardly any events, a handful of islands, and 100 dragons is a nice thought. But everybody would’ve quit the game of boredom with no new content. Instead, time marches on, and here we are with a 13-year-old custom-built engine, 36+ islands, and 800+ dragons, making it through another day.
I’m specifically talking of how Backflip (before Hasbro was included) handled mistakes, errors or glitches… not the totality of all gameplay. My family & I got pop up apologies and was always compensated well very quickly after the mishap. I never had to over explain the situation or wait for a long period to never end up with anything. Now I did have more trouble when Hasbro was added so I quit even contacting customer service as canned responses was their favorite, and usually there wasn’t help to be had anyway. It’s about the same from DECA for most of my experiences. I have learned to play the game mostly without customer service help with all its bugs, and try to enjoy when I can. I let the last runic cave mishap go, and lost my money, but I will ask apple for a refund this year on principle alone if there is not a suitable fix.
Deca is not perfect. They’ll make mistakes and have bugs just like any other developer. Maybe they can’t fix things as quickly as a large company, and maybe they’re slower with fewer employees. But DV wouldn’t be any better under Backflip/Hasbro today.
Wishing that DV was like how it was in the glory days of 2011-2013 when there were hardly any bugs, hardly any events, a handful of islands, and 100 dragons is a nice thought. But everybody would’ve quit the game of boredom with no new content. Instead, time marches on, and here we are with a 13-year-old custom-built engine, 36+ islands, and 800+ dragons, making it through another day.
I’m specifically talking of how Backflip (before Hasbro was included) handled mistakes, errors or glitches… not the totality of all gameplay. My family & I got pop up apologies and was always compensated well very quickly after the mishap. I never had to over explain the situation or wait for a long period to never end up with anything. Now I did have more trouble when Hasbro was added so I quit even contacting customer service as canned responses was their favorite, and usually there wasn’t help to be had anyway. It’s about the same from DECA for most of my experiences. I have learned to play the game mostly without customer service help with all its bugs, and try to enjoy when I can. I let the last runic cave mishap go, and lost my money, but I will ask apple for a refund this year on principle alone if there is not a suitable fix.
You’re referring to 2011-2013 when the game was much smaller, events were few, and content was minimal. Backflip was still running the show after Hasbro acquired the majority of the company, but as a game grows more bugs and issues will occur. Either the game can end after a couple of years, or it can continue to expand in content and players for 12 years, inevitably developing bugs and needing to respond to a larger playerbase. This can result in problems with customer service. Backflip used to send out 1,000 EC when they made an error. That would not suffice today. It would only upset players for being woefully inadequate. Providing a blanket compensation to everybody might be the easiest solution, but we’ve seen that it angers players. When Deca gave everybody gems for the Halloween compensation, players who were not affected didn’t understand why they received them, and players who were affected felt it was unfair. Compensation needs to target specific players. That makes it more complex. And some players, like yourself, may be accidentally excluded. By letting the developer know they can correct the error for yourself and other players. Playing in a vacuum may prevent you from having to deal with support or the developer, but ultimately, it doesn’t help others or the game.
The Forum is here to assist you. If you don’t want to reach out to customer service because you’ve had a bad experience, you don’t have to. You can let me know, and I’ll pass your information on to the Deca dev team. We didn’t have this option with Backflip, so at least there’s more choice to address everyone’s needs. I understand your frustration, especially with the current situation and the significant loss of the RBCs you purchased. But you’re not alone. You have reps, admins, mods, and players supporting and advocating for you and the game.
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I updated my app yesterday and am also not getting double berries. In one of my games, the double-not-double day didn’t start till after I’d played games (which was the only part actually doubled) and halfway through collection. I’m sorry for Deca, this event is usuallly my favorite and I usually spend money to get more EBCs, but I can’t bring myself to do that now. I know they need to pay employees and I love that the game didn’t go away when Hasbro gave up on it, but iI just can’t do it
I’m fine without getting doubles today. There’s always tomorrow and Thursday. I feel badly for the DECA crew. They must be really stressed right about now.
I updated my app yesterday and am also not getting double berries. In one of my games, the double-not-double day didn’t start till after I’d played games (which was the only part actually doubled) and halfway through collection. I’m sorry for Deca, this event is usuallly my favorite and I usually spend money to get more EBCs, but I can’t bring myself to do that now. I know they need to pay employees and I love that the game didn’t go away when Hasbro gave up on it, but iI just can’t do it
The lack of a Double Day isn’t a result of the new DV update.
If you or others don’t feel comfortable making in-app purchases, there’s no pressure to buy anything. The vast majority of players are FTP. In fact, DV is one of the few games that allows players to collect everything without spending money. It's never locked content behind paywalls, and you can progress without purchases if you're patient. Don’t worry about Deca needing to pay their employees. They have plenty of titles. If DV cannot support itself, it will end, just like any other game. It’s had an unusually long run, especially on a custom engine, which is likely a coding nightmare. Nothing lasts forever.
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Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
I updated my app yesterday and am also not getting double berries. In one of my games, the double-not-double day didn’t start till after I’d played games (which was the only part actually doubled) and halfway through collection. I’m sorry for Deca, this event is usuallly my favorite and I usually spend money to get more EBCs, but I can’t bring myself to do that now. I know they need to pay employees and I love that the game didn’t go away when Hasbro gave up on it, but iI just can’t do it
Same thing is happening in my park. Not getting double ice berries by collecting from habitats, but the games are giving double the usual amount. Only difference is I haven't updated the app yet.
To be honest, I've never spent real world money on DragonVale. That probably sounds terrible, but adlerist is right. If you're patient, you can collect a decent amount of EC and get just about everything you want. So long as the koalas are willing to help with cloning/breeding. And I don't remember seeing Deca renting those out.
Last Edit: Dec 19, 2023 10:37:13 GMT -6 by DragonMoonX
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I updated my app yesterday and am also not getting double berries. In one of my games, the double-not-double day didn’t start till after I’d played games (which was the only part actually doubled) and halfway through collection. I’m sorry for Deca, this event is usuallly my favorite and I usually spend money to get more EBCs, but I can’t bring myself to do that now. I know they need to pay employees and I love that the game didn’t go away when Hasbro gave up on it, but iI just can’t do it
Same thing is happening in my park. Not getting double ice berries by collecting from habitats, but the games are giving double the usual amount. Only difference is I haven't updated the app yet.
To be honest, I've never spent real world money on DragonVale. That probably sounds terrible, but adlerist is right. If you're patient, you can collect a decent amount of EC and get just about everything you want. So long as the koalas are willing to help with cloning/breeding. And I don't remember seeing Deca renting those out.
I think you just hit on a new revenue stream for DECA. Pay rl$ to make better breeding odds for a specified amount of time. Nothing you have to have to play, but might separate those from rl$ that are impatient and gotta have it now.
Same thing is happening in my park. Not getting double ice berries by collecting from habitats, but the games are giving double the usual amount. Only difference is I haven't updated the app yet.
To be honest, I've never spent real world money on DragonVale. That probably sounds terrible, but adlerist is right. If you're patient, you can collect a decent amount of EC and get just about everything you want. So long as the koalas are willing to help with cloning/breeding. And I don't remember seeing Deca renting those out.
I think you just hit on a new revenue stream for DECA. Pay rl$ to make better breeding odds for a specified amount of time. Nothing you have to have to play, but might separate those from rl$ that are impatient and gotta have it now.
The idea of spending real money for better odds is a good idea at thought, but it would definitely make the game seem pay-to-win.
Dragon City, a similar game, has succumbed from such decisions. It used to be a great game, but now the sheer amount of in app purchases have virtually ruined the quality of the game. Considering how that has affected their f2p playerbase, I really wouldn't like to see DV making the same mistake.
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Last Edit: Dec 19, 2023 11:23:46 GMT -6 by adlerist: Updated post — Double Day is still inactive
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I'm sorry for constantly having this question. I'm looking to clone a Mistletoe in the Co-op cave. I have her in my alt park, so I'm just going to breed with that one. My question is, would it be best to breed with an Elder cold (which should give 10% odds), or should I try with one of her breeding pair (either Tree or Lichen)? Somewhere I read that you could get combo + cloning odds, but then I remember someone else shooting me down when I asked somewhere else (I think it was reddit), so I come to you guys for the real answer!
Seems like a doubles day but not receiving doubled berries. Sold a few eggs waiting in the nursery for doubles only to have their regular berries return. Sigh... There is no end to the bugs in this event.
Same issue here - I collected from Rift habitats but only got 2 EC not 4.
It’s been reported!
EDIT: The game is now showing as a Double Day (x2 on the Iceberries icon), but the game is paying out as if it’s a regular day. Deca is aware, hopefully it’ll be addressed soon.
I am having a similar issue. My park reloaded for ‘double ice berries’, but only giving single day amounts. I did not notice until after I sold eggs. Also, my park selected another hybrid dragon from my runic cave and collected event gifts. It seems that it is a REPEATING BUG. (And, like before, I would have selected something else….)
I updated my app yesterday and am also not getting double berries. In one of my games, the double-not-double day didn’t start till after I’d played games (which was the only part actually doubled) and halfway through collection. I’m sorry for Deca, this event is usuallly my favorite and I usually spend money to get more EBCs, but I can’t bring myself to do that now. I know they need to pay employees and I love that the game didn’t go away when Hasbro gave up on it, but iI just can’t do it
Same thing is happening in my park. Not getting double ice berries by collecting from habitats, but the games are giving double the usual amount. Only difference is I haven't updated the app yet.
To be honest, I've never spent real world money on DragonVale. That probably sounds terrible, but adlerist is right. If you're patient, you can collect a decent amount of EC and get just about everything you want. So long as the koalas are willing to help with cloning/breeding. And I don't remember seeing Deca renting those out.
Do you spend time watching ads? I assume they make money on those, so if you watch ads, that is a contribution.
EDIT: The game is now showing as a Double Day (x2 on the Iceberries icon), but the game is paying out as if it’s a regular day. Deca is aware, hopefully it’ll be addressed soon.
I am having a similar issue. My park reloaded for ‘double ice berries’, but only giving single day amounts. I did not notice until after I sold eggs. Also, my park selected another hybrid dragon from my runic cave and collected event gifts. It seems that it is a REPEATING BUG. (And, like before, I would have selected something else….)
It’s not a Double Day, it’s a regular day, not sure if it’ll get changed to doubles or not.
Did the event ending bug hit your park? The Egg History was wiped and random eggs were auto-selected? Is that correct?
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Due to a potential limit on the number of friends a player can have before issues arise in the game, I will only be able to add Forum members. Thank you, for your understanding, and please consider joining us!
Just to clarify some misunderstandings and misinformation about Double Day:
• Currently, it is a regular day. The x2 is on the Iceberry icon, and the Double Day pop-up announcement is in the game — but everything is paying out the regular amount.
• The new DV update (4.30.1) is not causing the Double Day bug. I posted details about the contents of the update on the General DragonVale thread (related to ads). You can safely update your game.
• We do not know if/when Double Day will be reinstated. It might be better/easier if it’s rescheduled for a different day this week. We haven’t received confirmation from Deca, but it is getting late in the day for them.
Friend ID: adlerist#5274
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And now my support ticket with DECA was closed. No communication, no renumeration, no explanation. Just said it was fixed.
That is not what the email said. The Attachment feature works on all the threads on the Forum. If you post a screenshot of the email it will help to alleviate confusion.
Customer support can only resolve so many issues. They can send DC, EC, and dragons to your Gifts, restore a park with your Friend ID, etc. They cannot fix bugs. The email informs players that the ticket will be closed because it can’t be resolved through customer support (tickets). The bug needs to be fixed by the dev team. So they are notifying players that even though the ticket is closed, the issue is still being worked on. I posted the latest news about the bug on this thread earlier today.
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