My game crashes when I click to add enhancements to one of my Enhanced dragons. Now I can’t even collect the piece I just won, the game crashes and reloads, and the piece I tried to collect is back in my gifts (at least it didn’t disappear). Is this happening with anyone else?
This is an old bug from last year. It was reported on the Forum and in other DV communities. Deca is aware of the issue. We don't know when it'll be fixed, but I can mention it again.
The only workaround is to use the Enhancements button on the dragon’s profile in the Dragonarium instead of the Altar of Alteration or the mask icon on the dragon’s profile card.
If you have a traited version of the enhancement dragon, moving the dragon to the Rift and using the mask icon works better than in the Vale.
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Post by grandpakenny on Jun 14, 2024 14:18:20 GMT -6
Because I don’t follow this DV Community forum regularly, I may have missed some posts regarding the crashes having to do with watching or trying to watch ads… in this last Event I cannot remember ANY crashes of this type. Could it be that DECA has corrected this problem? 🥳. I hope so. I hope I didn’t ‘speak too soon’…🤞🤞🤞 If DECA fixed the ads/crashing problem, ‘Thank you!’
There are some new minor ‘glitches’* but I’m not bothered by them.
*My definition of a ‘glitch’ is something that is annoying but not causing any real harm. One can ‘live with’ a glitch. A real problem, like the cause of crashes, must be quickly addressed and corrected.
Last Edit: Jun 14, 2024 20:45:24 GMT -6 by grandpakenny
Because I don’t follow this DV Community forum regularly, I may have missed some posts regarding the crashes having to do with watching or trying to watch ads… in this last Event I cannot remember ANY crashes of this type. Could it be that DECA has corrected this problem? 🥳. I hope so. I hope I didn’t ‘speak too soon’…🤞🤞🤞 If DECA fixed the ads/crashing problem, ‘Thank you!’
There are some new minor ‘glitches’* but I’m not bothered by them.
*My definition of a ‘glitch’ is something that is annoying but not causing any real harm. One can ‘live with’ a glitch. A real problem, like the cause of crashes, must be quickly addressed and corrected.
Because I don’t follow this DV Community forum regularly, I may have missed some posts regarding the crashes having to do with watching or trying to watch ads… in this last Event I cannot remember ANY crashes of this type. Could it be that DECA has corrected this problem? 🥳. I hope so. I hope I didn’t ‘speak too soon’…🤞🤞🤞 If DECA fixed the ads/crashing problem, ‘Thank you!’
There are some new minor ‘glitches’* but I’m not bothered by them.
*My definition of a ‘glitch’ is something that is annoying but not causing any real harm. One can ‘live with’ a glitch. A real problem, like the cause of crashes, must be quickly addressed and corrected.
Posts: 4,392
Platform: iPad Accepting New Gifts: Thanks friends; this game now a solid chore, no longer a delight sadly, so taking an indefinite break. Koala to all. Forum Name to Tag: kiwichris01
Am sure I will be scolded, but cannot find where else to post this, so, sorry in advance 😳 feel free to move to wherever bugs should be reported now. A heads up re a glitch; my game on a random basis does not register all of the gems released when tapping on gemstone habitats; eg if the ‘burst’ shows 2 gems, only 1 is recorded in gemstone tally. Lost 3 this morning. Pays to keep an eye on top tallies, which I have not done til recently, just trusted the game counter. Don’t know if food and dc are similarly randomly untrustworthy. Important for new players in particular. Koala all.
Am sure I will be scolded, but cannot find where else to post this, so, sorry in advance 😳 feel free to move to wherever bugs should be reported now. A heads up re a glitch; my game on a random basis does not register all of the gems released when tapping on gemstone habitats; eg if the ‘burst’ shows 2 gems, only 1 is recorded in gemstone tally. Lost 3 this morning. Pays to keep an eye on top tallies, which I have not done til recently, just trusted the game counter. Don’t know if food and dc are similarly randomly untrustworthy. Important for new players in particular. Koala all.
I'm not going to scold you Kiwichris , but I am going to move your post. 😉 There is a dedicated Bugs and Glitches thread, so your post is more appropriate here.
I haven't noticed an incorrect number of gems being added to my total on collection, but I don't usually watch the total change. I take it for granted that the counters can count. I will pay more attention and double check as I collect. 😊
Posts: 4,392
Platform: iPad Accepting New Gifts: Thanks friends; this game now a solid chore, no longer a delight sadly, so taking an indefinite break. Koala to all. Forum Name to Tag: kiwichris01
Am sure I will be scolded, but cannot find where else to post this, so, sorry in advance 😳 feel free to move to wherever bugs should be reported now. A heads up re a glitch; my game on a random basis does not register all of the gems released when tapping on gemstone habitats; eg if the ‘burst’ shows 2 gems, only 1 is recorded in gemstone tally. Lost 3 this morning. Pays to keep an eye on top tallies, which I have not done til recently, just trusted the game counter. Don’t know if food and dc are similarly randomly untrustworthy. Important for new players in particular. Koala all.
I'm not going to scold you Kiwichris , but I am going to move your post. 😉 There is a dedicated Bugs and Glitches thread, so your post is more appropriate here.
I haven't noticed an incorrect number of gems being added to my total on collection, but I don't usually watch the total change. I take it for granted that the counters can count. I will pay more attention and double check as I collect. 😊
Thanks MinyaZ ; I truly did look for bugs n glitches thread but couldn’t find it; am so bad at techy navigation 🥹. live noticed the glitch on three occasions recently, assumed I was miscounting, then began to track the gem tally. Not a huge issue, but could well be for those w few gems ( i recall the days when each gem was so precious!) thanks again
Last Edit: Jul 5, 2024 1:24:34 GMT -6 by Kiwichris
Am sure I will be scolded, but cannot find where else to post this, so, sorry in advance 😳 feel free to move to wherever bugs should be reported now. A heads up re a glitch; my game on a random basis does not register all of the gems released when tapping on gemstone habitats; eg if the ‘burst’ shows 2 gems, only 1 is recorded in gemstone tally. Lost 3 this morning. Pays to keep an eye on top tallies, which I have not done til recently, just trusted the game counter. Don’t know if food and dc are similarly randomly untrustworthy. Important for new players in particular. Koala all.
This morning I did notice that I only got 4 gems when collecting all 4 gem island sections, which surprised me since I had left it a little while, but I didn't actually check how many were showing on the gem pop up. I'll pay closer attention next time
Posts: 4,392
Platform: iPad Accepting New Gifts: Thanks friends; this game now a solid chore, no longer a delight sadly, so taking an indefinite break. Koala to all. Forum Name to Tag: kiwichris01
Am sure I will be scolded, but cannot find where else to post this, so, sorry in advance 😳 feel free to move to wherever bugs should be reported now. A heads up re a glitch; my game on a random basis does not register all of the gems released when tapping on gemstone habitats; eg if the ‘burst’ shows 2 gems, only 1 is recorded in gemstone tally. Lost 3 this morning. Pays to keep an eye on top tallies, which I have not done til recently, just trusted the game counter. Don’t know if food and dc are similarly randomly untrustworthy. Important for new players in particular. Koala all.
This morning I did notice that I only got 4 gems when collecting all 4 gem island sections, which surprised me since I had left it a little while, but I didn't actually check how many were showing on the gem pop up. I'll pay closer attention next time
Just did it again, lost 2 gems. So far from the same habitats on an island, not on the special floating gemstone island.
Posts: 4,392
Platform: iPad Accepting New Gifts: Thanks friends; this game now a solid chore, no longer a delight sadly, so taking an indefinite break. Koala to all. Forum Name to Tag: kiwichris01
Ok, I def have a major bug, can someone please point me to how and where I alert DECA? Just lost /gem counter did not record, 9 gems from gemstone island collection. Three habitats with 4 gemstones showing in each ‘burst’ only added 3 to my gemstone total, instead of 12 gemstones. I won’t collect any more gems until DECA get a chance to look at it, that way hopefully the glitch will show up for them. Thanks for any help. update: I found the help email in game options, so sent an email.
Last Edit: Jul 6, 2024 11:39:50 GMT -6 by Kiwichris
Ok, I def have a major bug, can someone please point me to how and where I alert DECA? Just lost /gem counter did not record, 9 gems from gemstone island collection. Three habitats with 4 gemstones showing in each ‘burst’ only added 3 to my gemstone total, instead of 12 gemstones. I won’t collect any more gems until DECA get a chance to look at it, that way hopefully the glitch will show up for them. Thanks for any help.
Posts: 4,392
Platform: iPad Accepting New Gifts: Thanks friends; this game now a solid chore, no longer a delight sadly, so taking an indefinite break. Koala to all. Forum Name to Tag: kiwichris01
Ok, I def have a major bug, can someone please point me to how and where I alert DECA? Just lost /gem counter did not record, 9 gems from gemstone island collection. Three habitats with 4 gemstones showing in each ‘burst’ only added 3 to my gemstone total, instead of 12 gemstones. I won’t collect any more gems until DECA get a chance to look at it, that way hopefully the glitch will show up for them. Thanks for any help.
Ok, I def have a major bug, can someone please point me to how and where I alert DECA? Just lost /gem counter did not record, 9 gems from gemstone island collection. Three habitats with 4 gemstones showing in each ‘burst’ only added 3 to my gemstone total, instead of 12 gemstones. I won’t collect any more gems until DECA get a chance to look at it, that way hopefully the glitch will show up for them. Thanks for any help. update: I found the help email in game options, so sent an email.
I really hope that you aren't losing that many gems Kiwichris .
I have been thinking about this and wondering if there is another answer. I hope that you don't mind me asking this, but is it possible that the burst of 4 was the doubloon total?
I took a couple of screenshots of collecting 1 gem from my gem island. It shows the doubloon number being collected in white and the 1 gem (slightly obscured) in red.
Sorry that the images aren't very good - I either need quicker reflexes or a quicker iPad. 😉
Posts: 4,392
Platform: iPad Accepting New Gifts: Thanks friends; this game now a solid chore, no longer a delight sadly, so taking an indefinite break. Koala to all. Forum Name to Tag: kiwichris01
Ok, I def have a major bug, can someone please point me to how and where I alert DECA? Just lost /gem counter did not record, 9 gems from gemstone island collection. Three habitats with 4 gemstones showing in each ‘burst’ only added 3 to my gemstone total, instead of 12 gemstones. I won’t collect any more gems until DECA get a chance to look at it, that way hopefully the glitch will show up for them. Thanks for any help. update: I found the help email in game options, so sent an email.
I really hope that you aren't losing that many gems Kiwichris .
I have been thinking about this and wondering if there is another answer. I hope that you don't mind me asking this, but is it possible that the burst of 4 was the doubloon total?
I took a couple of screenshots of collecting 1 gem from my gem island. It shows the doubloon number being collected in white and the 1 gem (slightly obscured) in red.
Sorry that the images aren't very good - I either need quicker reflexes or a quicker iPad. 😉
Thanks for the outside the box thinking 😊 nope, there was a red 4 and an increase in the top tally of 1, three times, sigh actually im glad I spotted it, because imagine if it’s randomly occurring for new players for whom every gem is precious (I well recall those days lol)
I s’pose I should be diligent, and monitor tallies for dc and food, too, for a few days… I hate numbers 😩 now I’m paying for just being lazy and relying on the game 😂
Posts: 4,392
Platform: iPad Accepting New Gifts: Thanks friends; this game now a solid chore, no longer a delight sadly, so taking an indefinite break. Koala to all. Forum Name to Tag: kiwichris01
We have investigated your report and we can confirm that all rewards, including gems, are being added properly to your and the rest of the parks.
Please note, that some rewards are being added instantly to your park's total, without or sometimes before the animation that plays upon collecting. This might give the impression that some of the currency or items are not received, however we can assure you that we have found no bugs or issues to suggest that!
If you need further assistance, please do not hesitate to contact us at any time! Regards, John
We have investigated your report and we can confirm that all rewards, including gems, are being added properly to your and the rest of the parks.
Please note, that some rewards are being added instantly to your park's total, without or sometimes before the animation that plays upon collecting. This might give the impression that some of the currency or items are not received, however we can assure you that we have found no bugs or issues to suggest that!
If you need further assistance, please do not hesitate to contact us at any time! Regards, John
So, trust in game mechanics 😊
That is great news that Deca replied to you so quickly Kiwichris and that your game is working correctly. 😊
So, I think I finally got hit with the hooded bug this morning. I was collecting from my islands and down where the new islands are it looks like ethereal mist with a black and orange pattern. The funny thing is if you explore in it you can see one side of the bridge railing on the triplets, I guess they have a layering issue.
Time to go round up all the snakes.
logged out, logged back in and it was gone. Does this sound like the hooded bug? I didn’t take any screenshots 🤦🏻♀️.
So, I think I finally got hit with the hooded bug this morning. I was collecting from my islands and down where the new islands are it looks like ethereal mist with a black and orange pattern. The funny thing is if you explore in it you can see one side of the bridge railing on the triplets, I guess they have a layering issue.
Time to go round up all the snakes.
There are images and videos of the Hooded Bug in the Help Desk under Bugs & Device Help if you want to verify.
The Hooded bug makes my skin crawl. I really don’t like seeing it in my parks.
TIP: If you want to display Hooded in the Vale, you can convert him into a baby at the Fountain of Youth.
🎃 All winners of The Spoiler Contest will have the animated ghosts on my mini-profile added to their profile for a month. G’luck! 👻
So, I think I finally got hit with the hooded bug this morning. I was collecting from my islands and down where the new islands are it looks like ethereal mist with a black and orange pattern. The funny thing is if you explore in it you can see one side of the bridge railing on the triplets, I guess they have a layering issue.
Time to go round up all the snakes.
There are images and videos of the Hooded Bug in the Help Desk under Bugs & Device Help if you want to verify.
The Hooded bug makes my skin crawl. I really don’t like seeing it in my parks.
TIP: If you want to display Hooded in the Vale, you can convert him into a baby at the Fountain of Youth.
So, I’m not sure if it is the same bug or not. I assumed since it was kind of black and orange it was. But this was more like ethereal mist that stayed constant ( no flickering) and cut through the second new island on the bottom row(#40) and obscured all of those islands including the triplets (the mist was kind of curved). I could not interact with habitats on the triplet.
Like I edited, when I logged out and back in it was gone. If it happens again I’ll get pictures.
There are images and videos of the Hooded Bug in the Help Desk under Bugs & Device Help if you want to verify.
The Hooded bug makes my skin crawl. I really don’t like seeing it in my parks.
TIP: If you want to display Hooded in the Vale, you can convert him into a baby at the Fountain of Youth.
So, I’m not sure if it is the same bug or not. I assumed since it was kind of black and orange it was. But this was more like ethereal mist that stayed constant ( no flickering) and cut through the second new island on the bottom row(#40) and obscured all of those islands including the triplets (the mist was kind of curved). I could not interact with habitats on the triplet.
Like I edited, when I logged out and back in it was gone. If it happens again I’ll get pictures.
It probably is Hooded, unless it's an entirely new bug. This sounds like Hooded.
From what I've read there are two usual ways Hooded appears, like what you described and also like a flickering of the tail that flashes a couple of moments then disappears while you're moving around your park.
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